Mary Anne Payne
Denver,CO
Summary
Detail-oriented Department Manager keeps employees and work area on-target with proactive management of day-to-day demands and unique customer and employee situations. Motivational employee leader and respectful conflict mediator skilled at promoting satisfaction and loyalty. Great interpersonal communication and multitasking abilities.
Overview
13
13
years of professional experience
Work History
Fuel Department Manager
Safeway
Tracy, CA
10.2020 - Current
- Lead and manage a team of 10 employees in the Department, ensuring that all tasks are completed efficiently and on time.
- Coached and trained new staff members, providing guidance on department policies and procedures.
- Ensured compliance with all safety regulations in the workplace.
- Conducted regular performance reviews to monitor progress of individual employees.
- Created monthly schedules for staff members to ensure adequate coverage during peak hours.
Asst. Manager
Cupertino Marketplace
Cupertino, CA
05.2016 - 10.2020
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Ensured compliance with safety regulations and company policies.
- Monitored employee attendance records, timekeeping, and payroll information.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
Asst Manager
7-eleven Convenience Store
Tracy, CA
09.2010 - 09.2016
- Managed customer service inquiries and complaints in a timely manner.
- Resolved conflicts between team members in an effective manner.
- Completed inventory audits to identify losses and project demand.
- Conducted regular performance reviews for employees to identify areas of improvement.
Education
Associate of Arts -
San Jose City College
San Jose, CA06-1986
Skills
- Performance Management
- Customer Service
- Staff Management
- Employee Scheduling
Timeline
Fuel Department Manager
Safeway
10.2020 - Current
Asst. Manager
Cupertino Marketplace
05.2016 - 10.2020
Asst Manager
7-eleven Convenience Store
09.2010 - 09.2016
Associate of Arts -
San Jose City College
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