Maryanne Pound

• Coordinated administrative tasks to streamline office operations and enhance departmental efficiency.
• Managed scheduling and appointment setting for administrative staff, improving workflow organization.
• Developed process documentation for onboarding new staff, enhancing training effectiveness and consistency.
• Collect, enter, process, sort, and tabulate data following departmental procedures; perform research and decision-making requiring high discretion.
• Answer and direct phone calls, greet visitors, and provide program information to staff and the public.
• Prepare letters, reports, schedules, and appointment documentation.
• Maintain and audit data across multiple systems; verify documents for accuracy, legality, and consistency.
• Operate office equipment including computers, copiers, fax, and scanners.
• Manage filing systems (manual & electronic), sort correspondence, invoices, and requisitions.
• Schedule meetings, maintain calendars, prepare materials, and document meeting minutes.
• Allocate funds, reconcile account differences, and maintain financial records.
• Train staff and assist in oversight of clerical functions.
• Manage office supplies, coordinate with vendors, and log deliveries.
• Screen calls, mail, and visitors to determine urgency and ensure accurate routing.
• Support special projects requiring research, compilation, and data analysis.

• Supervised 8 employees and coordinated clerical functions.
• Performed advanced data entry, document verification, and auditing for compliance.
• Assisted staff and the public by providing program information and scheduling appointments.
• Prepared letters, reports, schedules, and meeting documentation.
• Managed filing systems, financial receipts, deposits, and reconciliations.
• Assisted in training new staff on office practices and specialized equipment.
• Screened calls, mail, and visitors; maintained supervisors’ calendars.
• Supported department projects including research, compilation, and data organization.
• Assisted in maintaining accurate client records within electronic filing systems to support compliance efforts.
• Managed scheduling and appointment setting for caseworkers, improving workflow organization.

• Performed data entry, document processing, and information tabulation.
• Prepared letters, vouchers, receipts, schedules, and other departmental documents.
• Verified records for accuracy and consistency across databases.
• Operated office equipment including copiers, fax machines, and computer terminals.
• Trained staff and maintained inventory of office supplies.

Handled incoming/outgoing mail and organized filing systems.

• Performed data entry, processing, and document organization.
• Created marketing materials for social media platforms.
• Scheduled client appointments and handled incoming calls.
• Prepared PowerPoint presentations and coordinated outreach events.
• Operated office equipment including printers and fax machines.

• Greeted the public, answered phones, and provided program assistance.
• Prepared letters, entered data, and processed departmental documents.
• Operated office equipment (computers, copiers, fax, calculators).
• Maintained manual and electronic filing systems; purged files as needed.
• Handled mail distribution, receipts, and recordkeeping.

Assisted in staff training and tracked office supply needs.