Very mature, calm nurse who has many years of varied experience ranging from pediatrics to geriatric. I have worked as a school nurse, as an emergency room nurse and as a visiting nurse. I have extensive management skills including overseeing a community hospital on the off-shifts and a very large community Covid 19 vaccination clinic. Well seasoned in customer service skills and deescalating anxious situations.
Overview
47
47
years of professional experience
Work History
Compliance Officer
Department of Public Health
Boston, MA
03.2022 - Current
Was invited back to my previous job as an investigator for the Board of Nursing due to loss of staff due to the Covid 19 epidemic
I am working as a contract employee
Substitute School Nurse
School Department
Swampscott, MA
01.2017 - Current
Responsible for the day to day health needs of over 700 students in each school of the Swampscott School District
Provides medically prescribed interventions, including medication administration (based on state regulations) and provides care to ill children on a daily basis
Provides first aid to injured children and staff
Manages children and staff with communicable disease
Responds to frequently encountered health issues, providing crisis intervention when required; responds to child neglect or abuse issues as required by state law.
Clinical Lead
Lynn Community Health Center, Clinic
05.2021 - 03.2022
Worked 7 days a week as the Clinical Lead and was responsible for the entire oversight of a Community Health Center’s Covid 19 vaccination clinic
Responsible for customer service concerns including allaying customers’ fears and communicating in a therapeutic manner with those adverse to receiving the vaccine
Responsible for ensuring adequate staffing to maintain the flow of the clinic which serviced between 300-500 patients a day
Responsible for the triaging and treatment of any medical emergencies that arose as a result of the vaccine
Responsibility for the accuracy of all inventory and supplies to ensure the smoothness of the event
Engaged in community mobile vaccination clinics that were offered offsite to the community including churches, elderly housing, and community events
Responsible for the oversight of six student nurses who were working their clinical hours.
Vaccination Nurse
City of Lynn
Lynn, MA
01.2021 - 05.2021
Registered nurse in a large federally funded Covid-19 vaccination clinic vaccination between 500-1200 patients a day
Varied positions working 5 days a week including assessing patients for their eligibility to receive the Covid 19 vaccination, teaching patients about each vaccine available to them and their appropriateness to receive it, triaging patients for allegories and immunocompromised conditions
Maintaining documentation according to federal requirements
Responding to any emergencies post-vaccine.
Per Diem Nurse
Health Department
Swampscott
08.2020 - 12.2020
Assist the Public Health Nurse in response to the COVID-19 pandemic
Contact newly diagnosed persons, providing information about COVID-19 and answering questions, referring for home isolation or community isolation facilities, collecting contact information, and contacting people exposed to COVID-19 who may need to be tested
Call contacts of newly diagnosed patients, communicating in a professional and empathetic manner
Collect and record information in including demographics and symptoms into MAVEN
Provide contacts with approved information about Massachusetts quarantine procedures, and if appropriate, refer them to testing according to protocol
Carry out initial case investigation calls as needed
Triage and coordinate next steps for care and isolation for individuals the person has been in contact with
Perform other phone calls as needed, including to contacts who have been exposed to COVID-19, to places of business a COVID-19 positive patient has frequented, and to refer patients and their families to different social services.
Contact Tracer
Partners in Health
Boston, MA
04.2020 - 07.2020
Contacted newly diagnosed persons, provided information about COVID-19 and answered questions, referring for home isolation or community isolation facilities, collected contact information, and contacted people exposed to COVID-19 who may need to be tested
Called contacts of newly diagnosed patients, communicated in a professional and empathetic manner
Collected and recorded information in, including demographics, and symptoms, into MAVEN
Provided contacts with approved information about Massachusetts quarantine procedures, and when appropriate, referred them to testing according to protocol
Carried out initial case investigation calls as needed
Triaged and coordinated next steps for care and isolation for individuals the person had been in contact with
Performed other phone calls as needed, including to contacts who have been exposed to COVID-19, to places of business a COVID-19 positive patient had frequented, and to referred patients and their families to different social services.
Compliance Officer /Nurse Investigator
Department of Public Health
Boston, MA
01.2007 - 01.2018
Reviews complaints, reports, documents, and pertinent information received from the general public and agency personnel concerning alleged violations of laws and regulations of Massachusetts’s Standards of Nursing in order to determine the appropriateness of the complaint, to determine appropriate actions to be taken and/or refer complaints to the appropriate agency
Maintains liaisons and makes contact with assigned agency personnel and various private, local, state, and federal agencies and others in order to provide information concerning and encourage compliance with the provisions of laws, rules and regulations to exchange information and / or to resolve problems
Determines procedures to be used in collecting information and evidence in connection with complains and alleged noncompliance with laws, rules and regulations of the Massachusetts’s Board of Nursing
Obtains evidence and establishes facts concerning complaints and alleged noncompliance with laws, rules and regulations by interviewing individuals and conducting on-site visits in order to determine extent of non-compliance, validity of complaints and to prepare evidence or information
Prepares reports after gathering all information, reviews appropriate violations of the Standards of Conduct for all nurses licensed but the Commonwealth of Massachusetts and presents findings to the Board of Nursing for their determination.
Quality Insurance Reviewer
All Care Visiting Nurses
Lynn, MA
01.2010 - 01.2014
Responsible for review of patient’s charts prior to release to third party billers
Ensures accuracy of patient assessments
Ensures all visits are made as documented
Ensures all OASIS discharge documentation is complete and accurate
Responsible as a consultant to staff members on Medicare regulations.
Nursing Supervisor
North Shore Medical Center
Lynn, MA
01.2008 - 01.2011
Responsible for the overall operation of the hospital on the off-shifts
Maintained current knowledge of standards of care and standards of practice established by the Nursing Division and supported North Shore Medical Center’s philosophy, goals and objectives
Supervised nursing documentation, maintained accurate records, and completed necessary reports according to established performance improvement guidelines
Responsible for the outcome of delegation
Collaborated, communicated and cooperated as appropriate with other healthcare providers to ensure quality and continuity of care
Analyzed and interpreted recorded data and made informed judgments as to the specific problems and elements of nursing care mandated by a particular situation
Adjusted staffing assignments as necessary to meet standards of patient care and standards of nursing practice in a manner which maximized productivity
Served as a resource to staff concerning interpretation of hospital and nursing policies and procedures
Utilized discretion and interpersonal skills when resolving administrative issues, which involve patients, families, physicians, and members of the health team, community agencies/organizations and news media
Monitored all staff performance and provided input into staff evaluations
Promoted staff accountability for nursing practice and standards of care.
Sexual Assault Nurse Examiner
Department of Public Health
Boston, MA
01.2001 - 01.2010
Responsible for on call coverage responding to sexual assault victims at designated Boston area hospitals,
Determined eligibility of appropriateness of a SANE response,
Coordinated all aspects of care of the victim including advocacy, medical treatment, safety planning and follow up care
Completed the physical examination with meticulous attention to the forensic examination and evidence gathering
Consistently maintained the chain of evidence
Documented all reports in a concise, legible and objective manner
Testified in court as an expert witness as needed.
Staff Nurse
North Shore Medical Center
Lynn, MA
01.2005 - 01.2008
Responsible for providing nursing care to all patients who presented to the Emergency Department
Coordinated with team members to provide care to cardiac, respiratory, trauma, psychiatric, and general medical and surgical patients
Responded to code situations within the hospital
Responsible for discharge teaching and medication reviews for patients and their families
Able to work well under pressure with the ability to multitask while maintaining a sense of control.
Assistant Clinical Manager
All Care Visiting Nurses
Lynn, MA
01.2004 - 01.2005
Established department/individual priorities and assisted in management control of daily operations
Ensured efficiency, effectiveness and quality standards were maintained at all times
Managed the day-to-day operations of the staff, their productivity and completeness of their jobs
Ensured staff adhered to all federal and state regulations
Evaluated the staffs’ performances and counseled as needed to improve performance
Participated in the development, implementation and monitoring of the Quality Improvement Program including, but not limited to: chart audits, standards of care and utilization review
Assisted in investigating and resolving complaints from patients, families, staff and other providers
Implemented and monitored staff compliance with all agency policies and procedures
Scheduled meetings and case conferences with staff
Responsible for on call coverage of the agency responding to all phone calls and triaging during non-business hours.
DPH HIV Program Coordinator/Clinical Preceptor
All Care Visiting Nurses
Lynn, MA
01.2002 - 01.2004
Responsible for the management of the DPH Comprehensive Home Health Grant as mandated by the Massachusetts’s Department of Public Health
Maintained statistics and reports on all grant activities as required by state and federal governments
Responsible for all case management of all HIV clients
Provided consultation to staff regarding HIV/AIDS to ensure adherence to professional standards of care and current knowledge of infection and treatment issues
Counseled staff on post-exposure incidents
Supervised other members and disciplines on the HIV team
Provided education to schools and other community forums
Engaged in liaison activities to hospitals and physicians
Responsible for orientation of all new employees to the agency
Resource to all clinicians agency wide for clinical issues
Performed all clinical procedures on patients including G-tube feedings and changes, Foley catheter changes, IV medications, dressing changes and all other ordered treatments as ordered by the physician
Responsible for developing and presenting all in-services to the staff.
HIV Clinic Coordinator
All Care Visiting Nurses
Lynn, MA
01.1998 - 01.2004
Subcontracted to be responsible for the overall efficient function of the Infectious Disease Clinic of Salem Hospital
Sub-contracted as Clinic Coordinator, Salem Hospital ID Clinic
Responsible for all aspects of HIV patient care including testing and counseling, laboratory results and review, all treatments as ordered by the physician
Ensured compliance with medical appointments
Visited patients in their homes to ensure compliance
Managed a staff of two nurses, social worker, case manager and dietician to ensure optimal care was given to the clients.
Education
Associates Degree - Nursing
North Shore Community College
1987
Criminal Justice
Westfield State College
1978
Skills
Compliance Reporting
Privacy and Confidentiality
Regulatory and Compliance Understanding
Customer Interaction
Conducting Investigations
Complaint Management
Deescalation
Effective Working Relationships
Accurate Documentation
Compassionate and Caring
Clear Patient Communication
Nursing Staff Supervision
Strong Clinical Judgment
Emergency Response
Flexibility
Critical Thinking
Affiliations
Past Vice President, Board of Directors Project Cope, Lynn, MA
ACRN –past ACRN
Additional Information
Awards received September, , 2011 Project Cope Theodore Dushan Award
April 2000 Girls’ Inc. She Knows Where She’s Going Award
April 1999 Lynn Shelter Association Community Service Award
December 1998 Partners Health Care Partners in Excellence Award
December 1995 All Care Visiting Nurses Outstanding Clinician
Age Friendly Emergency Department Social Worker at Department of Public HealthAge Friendly Emergency Department Social Worker at Department of Public Health