MARY ANN JOY A. ACAIN
San Diego,CA
Summary
Goal-oriented Human Resources Professional with 5 years of experience in training protocol development and policy implementation. Strong financial acumen with demonstrated success in budget development and adherence. Accomplished in analyzing company needs and developing long-term solutions to meet personnel objectives.
Overview
8
8
years of professional experience
Work History
Human Resources Generalist
PACIFIC FEDERAL MANAGEMENT, INC.
10.2023 - Current
- Responsible for the end to end recruitment process of the specialty occupation workforce
- Subject Matter Expert for the company's Specialized Occupation program
- Point of Contact for the workforce of Persons with Specialized Occupations
- Responsible for preparing, administering, and maintaining required documents
- Serve as a liaison between the petitioner(s), recruitment agencies, regulatory agencies, and the Company
- Provides support and assistance to the HR Manager and the operations management team when complex, specialized, and sensitive questions and issues arise; may be required to administer and execute routine tasks in delicate circumstances such as providing reasonable accommodations, investigating allegations of wrongdoing, and terminations
- Attends employee disciplinary meetings, terminations, and investigations
- Trains and advises site leaders and supervisors on best practices for employee relations
- Maintains compliance with federal, state, and local employment laws and regulations and recommends best practices; reviews policies and practices to maintain compliance
- Communicate closely with the Facilities Maintenance Manager to ensure housing facilities of Persons with Specialized Occupations are up to standards
- Travel between offices, jobsites, and Persons with Specialized Occupation housing
- Handles permitting
- Ensures that all requirements are met, and permits are completed in an efficient and timely manner
- Permits include Guam Fire Department, Department of Public Health and Social Services, Department of Public Works, Department of Labor, and other government agencies to obtain required permits for Specialty Occupation and employee housing
- Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law
- Manages workers compensation and post-accident drug and alcohol tests as required.
Human Resources Lead and Lead Recruiter
SOCIAL DISCOVERY CORP.
03.2020 - 07.2023
- Analyzes trends and metrics in partnership with the HR group to develop solutions, programs, and policies
- Manages and resolves complex employee relations issues
- Conducts effective, thorough, and objective investigations and disciplinary action processes
- Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance
- Partners with the legal department as needed/required
- Provides day-to-day performance management guidance to line management (e.g., coaching, counseling, career development, disciplinary actions)
- Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention
- Work closely with different department heads to ensure a smooth operations flow
- Provides HR policy guidance and interpretation
- Develops contract terms for new hires, promotions, and transfers
- Assists international employees with expatriate assignments and related HR matters
- Manages and oversees end-to-end recruitment
- 30 to 60 rank and file hired monthly
- Including recruitment and selection of executive roles
- Onboarding new hire employees.
Employee Relations Specialist
CLARK OUTSOURCING
06.2019 - 03.2020
- Administered new hire orientation, onboarding, and entire employee life cycle
- Educated associates on company policies and procedures
- Recommended and implemented process improvements to business leaders, clients, and associates
- Monitored closed case files to ensure timely follow-up
- Communicated with stakeholders and claimants of new cases
- Created and launched the Employee Handbook
- Conducted thorough, confidential investigations of complex employee issues
- Provided recommended course of action with effective resolutions that applied knowledge and understanding of HR guidelines and employment laws
- Prepared a wellness activities proposal, company events, and employee engagement activities for the local site, and facilitated Lunch and Learn sessions, drop-in counseling appointments, and activities in partnership with third parties, and outside vendors
- Conducted exit interviews and responded to unemployment claims; represented Wireless Advocates during unemployment appeals hearings.
Internship to a Recruitment Specialist (RPO)
ASIA SELECT
01.2016 - 01.2018
- Coordinating with hiring managers to define necessary requirements for open roles
- Sending recruiting emails to passive candidates and following up when necessary
- Conduct benchmark research on compensation and benefits for various positions and seniority levels
- Measure source of hire and time-to-fill for each role
- Research and recommend new sourcing tools and techniques.
Education
BBA - Human Resources Management
De La Salle - College of St. Benilde
Metro Manila, Philippines10.2017
Skills
- HRIS Systems
- Benefits Administration
- Employee Onboarding
- Internal investigations
- Talent Acquisition
- ADP Workforce Now
Extracurricular Activities
PMAP Attendee CPHR Attendee DOLE GLS Certified
Timeline
Human Resources Generalist
PACIFIC FEDERAL MANAGEMENT, INC.
10.2023 - Current
Human Resources Lead and Lead Recruiter
SOCIAL DISCOVERY CORP.
03.2020 - 07.2023
Employee Relations Specialist
CLARK OUTSOURCING
06.2019 - 03.2020
Internship to a Recruitment Specialist (RPO)
ASIA SELECT
01.2016 - 01.2018
BBA - Human Resources Management
De La Salle - College of St. Benilde
Similar Profiles
Vicente CornetaVicente Corneta
Steel Fixer at Pacific Federal Management (pfm)Steel Fixer at Pacific Federal Management (pfm)
STEPHEN CAMBASTEPHEN CAMBA
Senior Property/Project Engineer at Federal Property Management Corp. (Federal Land Inc.)Senior Property/Project Engineer at Federal Property Management Corp. (Federal Land Inc.)
Stephen CambaStephen Camba
Senior Property/Project Engineer at Federal Property Management Corp. (Federal Land Inc.)Senior Property/Project Engineer at Federal Property Management Corp. (Federal Land Inc.)