Seasoned Administrator focused on business and operational improvements. Dedicated and decisive leader with strategic and forward-thinking mindset. Brings 25 years of business experience in the healthcare industry.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Administrator
Genesis Healthcare, Larkin Chase Center
Bowie, Maryland
09.2014 - 08.2020
Directed day-to-day administrative and operational functions for 120-bed facility, providing guidance and leadership to over 90 employees across all facility departments.
Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
Implemented successful healthcare programs through professionalism, quality of care and patient satisfaction.
Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
Organized and facilitated daily department head meetings , discussing current census, admissions and discharges and residents' Medicaid applications.
Fostered excellence by example by "setting pace" and being hands on mentor to all staff.
Analyzed monthly financial reports like income statements, balance sheets and cash flow statements for presentation to corporate partners.
Assessed Quarterly and Monthly Quality metrics and adjusted operational plans to uphold quality standards.
Adminstrator
Heartland Hospice
Beltsville, Maryland
01.2014 - 09.2014
Maximized branding outreach by facilitating marketing initiatives.
Conducted in-depth troubleshooting of program problems and employee concerns and recommended corrective actions to resolve issues.
Developed revisions for systems and procedures by evaluating operational practices and identifying improvement opportunities.
Adapted to workflow changes and implemented continuous process improvements to overcome obstacles.
Assisted executive leaders in decision-making procedures by creating daily reports to advise leaders on corrective actions and process improvements.
Nursing Home Administrator
Heritage Harbour Health And Rehabilitation Center
Annapolis, Maryland
09.2005 - 12.2012
Spearheaded and implemented new projects to expand scope of engagement.
Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
Ensured Compliance with all applicable legal, regulatory, accreditation and reimbursement guidelines.
Established New Patient Care Delivery System
Implemented strategies and programs to support 600+ admissions and discharge annually.
Established and Maintained numerous Community Partnerships with local agencies and healthcare facilities.
Administrator
Xavier Healthcare Services, Inc
Baltimore, Maryland
03.1999 - 02.2005
Specialized in Turnover of troubled facilities.
Administrator for Annapolis Nursing and Rehabilitation, Clinton Nursing and Rehabilitation Center and Brighton Manor.
Administrator
Home Quality Management
Cambridge, Maryland
03.1998 - 03.1999
Operated 120-bed skilled nursing and rehab facility in compliance with all federal, state and local laws and regulations.
Administrator
Lorien Frankford Nursing And Rehab Center
Baltimore, Maryland
11.1996 - 03.1998
Managed the Operations of 232-bed Skilled Nursing and Rehabilitation Center
Education
Masters of Health Services Administration -
The George Washington University
Washington, DC
07.1996
Bachelors of Business Administration - Management
James Madison University
Harrisonburg, VA
05.1982
Skills
Executive Leadership
Strategic planning
Performance improvement
Survey Management
Marketing/Pubic Relations
Corporate Compliance
Employee Engagement
Risk Management
Certification
Maryland Licensed Nursing Home Administrator, R1261
Staffing, Payroll, and HR Specialist at Genesis Healthcare Hackett Hill CenterStaffing, Payroll, and HR Specialist at Genesis Healthcare Hackett Hill Center