Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
MARYBEE ALVARADO

MARYBEE ALVARADO

Cidra,PR

Summary

Experienced Office Management and Administration Professional with 20 years of experience optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Service and Operations Manager

DUI Incorporado
Guayama, PR
02.2006 - Current
  • Organized and facilitated budgets, product estimates, sales forecasts and product allocations to maximize resource utilization and customer sales opportunities.
  • Forecasted customer demand to set prices or credit terms for goods or services.
  • Identified trends in service requests and developed solutions accordingly.
  • Managed customer service operations, including staff scheduling and training.
  • Created reports detailing performance metrics and progress against goals.
  • Assisted with the implementation of new technologies into existing systems.
  • Negotiated contracts with suppliers in order to obtain favorable pricing.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Monitored customer feedback and implemented changes in response.
  • Maintained updated knowledge through continuing education and advanced training.

Coordinated and directed activities of businesses or departments concerning production, pricing and sales.

  • Planned and completed group projects, working smoothly with others.

Accountant

Native Chemical Corp.
Aibonito, PR
07.2003 - 10.2005
  • Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating and all types of cash and banking reconciliations
  • Managed entire accounting cycle including gathering information, preparing documents, finalizing reports and closing books
  • Reconciled accounts and reviewed all materials, including surplus, income, expense data, net worth and assets
  • Prepared balance sheets, profit and loss statements, and other financial reports for management review.
  • Maintained up-to-date knowledge on permits, certificates and documents mandatory for government departments and preparation of documentation to obtain government incentives.
  • Analyzed actual financial results to budget, preparing variance reporting to functional groups.

Education

MBA - Marketing

Universidad Del Turabo - Recinto De Caguas
05.2006

BBA - Accounting And Business Management

Universidad De Puerto Rico - Recinto De Cayey
05.2003

Skills

  • Administrative support
  • Excellent multi-tasking ability
  • Organizational skills
  • KPI Tracking
  • Teamwork and Collaboration
  • Client Account Management

Certification

Recinto Certification - SHRM Puerto Rico Chapter - Apr. 2023

Languages

Spanish
Full Professional
English
Limited

Timeline

Service and Operations Manager

DUI Incorporado
02.2006 - Current

Accountant

Native Chemical Corp.
07.2003 - 10.2005

MBA - Marketing

Universidad Del Turabo - Recinto De Caguas

BBA - Accounting And Business Management

Universidad De Puerto Rico - Recinto De Cayey
MARYBEE ALVARADO