Marybeinny Guerrreo
Katy
Summary
Hardworking employee enthusiastic about learning companyfield inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Experienced Delivery Driver offering delivery experience and solid dedication to customer satisfaction. Enhances vehicle longevity and workplace safety with good inspection and maintenance abilities. Apply advanced Spanish skills to enhance service for customers and collaborate effectively with diverse team members.
Overview
22
22
years of professional experience
Work History
Delivery Person
Instacart Shoppers, Uber Eats, Doordash, Spark
08.2019 - Current
- Improved customer satisfaction by providing timely and accurate deliveries.
- Provided exceptional customer service during drop-offs, fostering loyalty among clients.
- Maintained high level of accuracy in record keeping, including delivery logs, receipts, and signatures.
- Assisted in loading and unloading of packages, ensuring proper handling of fragile items.
- Adhered to all company policies and procedures while representing the organization professionally during deliveries.
- Ensured vehicle maintenance for optimal performance and safety during delivery tasks.
- Delivered packages to customer doorsteps and business offices.
- Expedited deliveries to meet customer deadlines and requirements.
- Managed customer inquiries and complaints in polite and professional manner.
- Utilized GPS technology to navigate delivery routes and avoid traffic congestion.
- Loaded and unloaded packages onto delivery vehicles for proper storage and handling.
- Managed multiple priorities under tight schedules without compromising service quality or accuracy levels in deliveries.
- Demonstrated excellent time management skills, consistently meeting or exceeding delivery deadlines.
- Reduced manual errors in package sorting through careful attention to detail during order processing stages.
- Streamlined delivery processes leading to reduced wait times for customers.
Supervisor of Operations
Frontier Strategy Group
07.2018 - 08.2019
- Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
- Enhanced operational efficiency by streamlining processes and implementing best practices in the workplace.
- Adapted quickly to changing business needs, ensuring the operations team was always prepared for any shifts in demand or industry trends.
- Ensured compliance with company policies, industry regulations, and safety standards in daily operations.
Laborer
Cotton Global Disaster Solution
09.2017 - 07.2018
- Understood and followed verbal and written instructions to complete work correctly.
- Worked alongside team to accomplish work goals according to schedule.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained organized and clean work areas at all times on job sites.
Warehouse Worker
Igloo
09.2016 - 07.2017
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Performed general housekeeping and cleaning tasks.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Operated forklift to safely move and safeguard stock and supplies in warehouse.
- Collaborated with various departments to manage timely delivery of orders and avoid delays.
Industrial Engineering Supervisor
Chevron
02.2002 - 07.2016
- Collaborated with the research and development team in the design of new products while taking into account manufacturability considerations during product development phases.
- Managed budgets, resource allocation, and project timelines for successful completion of various industrial engineering projects.
- Developed training programs for employees focused on enhancing their technical skills in line with industry best practices.
- Led cross-functional teams to identify opportunities for process improvements, resulting in reduced lead times and increased productivity.
- Identified cost-saving opportunities through value stream mapping exercises that led to significant reductions in wasted resources while maintaining high-quality outputs.
- Coached and mentored junior engineers and technicians, fostering a culture of continuous learning and growth within the team.
- Streamlined production processes by implementing lean manufacturing techniques, reducing waste and improving efficiency.
- Established preventative maintenance schedules for equipment which resulted in improved machine reliability and extended equipment life span.
- Improved workplace safety measures by identifying potential hazards within the facility''s layout and implementing corrective action plans.
- Identified problems and recommended new processes to improve performance and reduce costs.
- Analyzed information regarding current production, future needs and costs.
- Implemented quality control initiatives, resulting in [Number]% decrease of inspection failures.
- Complied with Occupational Safety and Health Administration (OSHA) guidelines while designing new production processes and methods.
Education
Bachelor - Industrial Engineering
Instituto Universitario Santiago Marino
Maracaibo, Venezuela11.2001
Skills
- Self-motivation and discipline
- Safe Driving Practices
- Efficient multitasking
- Vehicle maintenance knowledge
- Professional Appearance
- Record Keeping Abilities
- Environmental awareness
- Load Securing Techniques
- Conflict Resolution Strategies
- Decision Making Aptitude
- Inventory management understanding
- Pre-Trip and Post-Trip Inspections
- Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Physical stamina and strength
Languages
Spanish
Native or Bilingual
Timeline
Delivery Person
Instacart Shoppers, Uber Eats, Doordash, Spark
08.2019 - Current
Supervisor of Operations
Frontier Strategy Group
07.2018 - 08.2019
Laborer
Cotton Global Disaster Solution
09.2017 - 07.2018
Warehouse Worker
Igloo
09.2016 - 07.2017
Industrial Engineering Supervisor
Chevron
02.2002 - 07.2016
Bachelor - Industrial Engineering
Instituto Universitario Santiago Marino
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