- Outdoor Recreation
- Volunteering
- Enjoy hobbies that combine physical activity with outdoor exploration
- I participate in a variety of outdoor recreational activities
- Hiking
- Camping
- Gardening
Mary Beth Benallal-Hassani
Hayward,CA
Summary
Dynamic Area Supervisor at All City Management Services with a proven track record in team management and task delegation. Enhanced employee retention through a positive work culture and effective training programs. Skilled in implementing safety protocols and streamlining onboarding processes, fostering collaboration and productivity across multiple locations.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Area Supervisor
All City Management Services
09.2021 - Current
- Reduced employee turnover by fostering a positive work environment and providing opportunities for professional growth.
- Conducted regular training sessions for new hires, ensuring consistent level of service across all locations.
- Implemented safety protocols to maintain a secure workplace, minimizing accidents and incidents.
- Maintained open lines of communication between management and staff, facilitating teamwork and collaboration towards shared goals.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Conducted regular performance reviews to provide feedback and identify areas for improvement, enhancing overall team productivity.
- Organized employee schedules to meet operational demands while balancing individual needs for work-life balance.
- Streamlined onboarding process for new employees, reducing time to full productivity.
Medical Admin Assistant
San Mateo Podiatry Group
04.2014 - 02.2020
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Maintained inventory of office supplies and placed orders.
Receptionist Administrator
Burlingame Animal Hospistal
02.2017 - 01.2019
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled complaints and questions, and re-directed calls to other team members.
- Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
- Acted as first point of contact and set appointments for prospective clients.
- Maintained a clean, organized, and welcoming reception area with updated reading materials for visitors while monitoring security by verifying visitor credentials and issuing visitor badges.
- Contributed to a positive work environment through excellent interpersonal skills and genuine care for colleagues'' needs or concerns.
- Took delivery of packages and documents, applying appropriate internal policies relating to chain of possession.
- Streamlined office operations for increased productivity by organizing and maintaining physical and digital filing systems.
- Maintained inventory of office supplies, preventing shortages and supporting daily operations.
- Streamlined invoice processing, contributing to improved vendor relationships and financial management.
- Monitored front areas so that questions could be promptly addressed.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Organized spaces, materials and catering support for internal and client-focused meetings.
Education
No Degree - Medical AdministratorsAssistant
San Mateo County Office Of Education
Burlingame, CA05-2013
Skills
- Team management
- Task delegation
- Multi-unit management
Certification
Certificate for Medical Administrative
Interests
Timeline
Area Supervisor
All City Management Services
09.2021 - Current
Receptionist Administrator
Burlingame Animal Hospistal
02.2017 - 01.2019
Medical Admin Assistant
San Mateo Podiatry Group
04.2014 - 02.2020
No Degree - Medical AdministratorsAssistant
San Mateo County Office Of Education
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