Mary E. Burdine
Knoxville,TN
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
10
10
years of professional experience
Work History
Administrative Assistant/Accounts Payable
Lawler Wood / Knoxville Utilities Board
08.2017 - Current
- A/P, A/R, Complete expense reports and coding for end of the month invoices for Knoxville Utility Board
- Order supplies for technicians to complete work orders as needed, including uniforms for employees, track vendors
- Keep current with W9 and insurance,
- Tracked and reported MWBE reports
- Tracking Landscaping and oversee excel spreadsheet on tracking dates landscaping was completed
- Maintains workflow by prioritizing all requests effectively and efficiently and meets all deadlines
- Provides information by answering questions and requests quickly and efficiently
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Inventory Control Manager/ Accounts Payable Cashier
Lexus of
01.2016 - 08.2017
- Accounts payable and receivable, charges for service and parts department at busy car dealership, copying of documents, answering phone and directing calls to proper departments, balance logs
- Social media input on social websites to promote company business,
- Responsible for all inventory of new and used automobiles in dealership, documenting of sales and researching new inventory for customers and staff
- Attend auctions for sales of used inventory as well as purchasing new inventory.
Lead Concierge Supervisor
The Fountains of Lake Pointe Woods
09.2013 - 02.2015
- Greet and assisted residents and guests in a fast, friendly and efficiently manner
- Responsible for scheduling and overseeing 8 employees in department
- Accurately and efficiently posted accounts receivable,
- Payable/Monthly bills by required deadlines
- Responsible for maintaining maintenance request / accounts system for independent care living community
- Review all move in and discharge of residents
- Managed multiple tasks and met time-sensitive deadlines.
- Tracked important information in spreadsheet form and ran reports or generated graphs using data.
Executive Assistant, Accounts Payable Supervisor
Heritage Health Care Center
04.2008 - 09.2013
- Accurately and efficiently posted accounts receivable,
- Payable/Monthly bills by required deadlines
- Responsible for maintaining financial accounts system control for long term care community
- Effectively operate 140-line switch board while maintaining friendly customer service with residents and family members
- Answer calls for administrator, messaging, dictation, filing, faxing, copying documents, and greeted individuals coming into administrator’s office for meetings, took notes at meeting, typed reports
- Responsible for ordering business supplies for all departments
- Assist as back up team member for Admissions
- Assisted with development of and rollout of GMA program
Education
St. Agatha High School
1996
Skills
- Multitasking and Time Management
- Document and File Management
- Administrative Procedures
- Organize Files
- Accounting and Bookkeeping
- Employee Communications
- Human Resources Department Processes
- Office Organization
- Multi-Line Telephone Systems
- Set Appointments
- Electronic Filing System
- Microsoft Office
Timeline
Administrative Assistant/Accounts Payable
Lawler Wood / Knoxville Utilities Board
08.2017 - Current
Inventory Control Manager/ Accounts Payable Cashier
Lexus of
01.2016 - 08.2017
Lead Concierge Supervisor
The Fountains of Lake Pointe Woods
09.2013 - 02.2015
Executive Assistant, Accounts Payable Supervisor
Heritage Health Care Center
04.2008 - 09.2013
St. Agatha High School
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