MARYBETH COHEN
Orlando,FL
Summary
Dynamic hospitality professional with extensive experience, excelling in inventory management and customer service. Proven track record in quality control and event coordination, ensuring seamless operations and guest satisfaction. Adept at effective communication and problem-solving, consistently enhancing the guest experience while maintaining high standards of service.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Bartender
Levy Restaurants
Orlando, West Virginia
09.2024 - Current
- Adhere to state, federal, and corporate liquor regulations regarding service to minors and intoxicated guests.
- Set up assigned bars; requisitioned and stocked beer, wine, spirits, and necessary supplies.
- Maintain stock of fresh garnishes, juices, and perishables to ensure product quality.
- Greet guests courteously and took drink orders while ensuring prudent portion control.
- Check guest identification at the bar to verify legal drinking age.
- Detect signs of guest inebriation and acted according to training on liquor laws.
- Process cash transactions accurately, verifying charges and executing vouchers properly.
- Perform cleaning tasks to uphold health and safety standards in work area.
Stockroom Attendant
Brightline
Orlando, Florida
05.2024 - Current
- Unload, unpack, and inspect incoming shipments to ensure quality control.
- Verify items against purchase orders and packing slips for accuracy.
- Enternew items into inventory system to maintain up-to-date records.
- Maintain accurate inventory records, including stock levels and expiration dates.
- Organize items on shelves and racks for optimal accessibility.
- Ensure proper storage conditions for various item types to prevent damage.
- Assist store associates in locating products to enhance customer service.
Event Captain/ Bartender/ Food Runner/ Cashier
Workforce Brokers
09.2021 - 09.2024
- Coordinated NBA games at Kia Center and Camping World Stadium for seamless operations.
- Managed check-in and check-out processes while organizing crew activities.
- Delivered food to customers across various stadium restaurants efficiently.
- Crafted cocktail beverages to enhance customer experience.
- Led event setup and breakdown, ensuring operational continuity.
- Oversaw logistics for venues, catering, and equipment rentals to meet event needs.
- Trained and supervised staff to uphold high service standards.
- Developed timelines and schedules for effective event workflow management.
Hospitality Attendant
Brightline Trains
08.2023 - 05.2024
- Delivered exceptional customer service to Premium Lounge guests, ensuring a welcoming environment.
- Assisted guests during boarding, prioritizing safety and efficient operations.
- Prepared and replenished food displays to maintain freshness and variety.
- Engaged with guests through warm greetings and meaningful conversations.
- Responded promptly to guest inquiries, resolving issues or escalating as necessary.
- Served hot and cold beverages and snacks, adhering to company standards for quality.
- Verified identification before serving alcoholic beverages to comply with company policies.
- Maintained cleanliness and organization in Café, Premium Lounge, and work areas to promote safety.
In-room dining server
Rosen Shingle Creek
06.2023 - 09.2023
- Delivered exceptional in-room dining service, ensuring guest satisfaction through accuracy and presentation.
- Managed food and beverage orders with restaurant management software to enhance operational efficiency.
- Accurately took and delivered room service orders, maintaining high standards of quality.
- Set up and presented food and beverage items in an appealing manner to elevate guest experience.
- Maintained comprehensive knowledge of menu items, including ingredients and preparation methods.
Office Coordinator/Administrative Assistant
Advanced Resourcing, LLC. Hospitality Staffing
04.2022 - 08.2023
- Coordinated appointments and interviews, ensuring efficient scheduling for all departments.
- Processed payroll using automated systems, maintaining compliance with federal and state regulations.
- Verified employee timecards, promptly resolving discrepancies to uphold accuracy.
- Maintained accurate records of employee hours and deductions, facilitating transparent payroll processes.
- Managed billing and invoicing, ensuring timely payments and accurate financial tracking.
- Utilized office management software for tracking staffing assignments and client interactions.
- Created and maintained filing systems for both paper and electronic documents.
- Monitored office supplies inventory, placing orders as needed to ensure operational continuity.
Hostess/ Food Runner
People Solutions
01.2022 - 04.2022
- Greeted and seated guests promptly to create a welcoming atmosphere.
- Managed reservation systems to optimize table turnover and enhance guest satisfaction.
- Collaborated with servers to fulfill guest needs and accommodate special requests.
- Prepared food and served as runner at pool bar, ensuring timely delivery.
- Engaged in friendly conversations with guests to foster enjoyable dining experiences.
- Hosted breakfast restaurant operations within resort, maintaining high service standards.
Cook/Prep Cook
Lodging Solutions- ITS
10.2021 - 01.2022
- Company Overview: DFAC 1 at Fort Pickett, Virginia
- Working at ovens
- Taking temperatures
- Food Service worker
- Monitored inventory levels and assisted in ordering supplies as needed.
- Adhered to food safety regulations and sanitation standards consistently.
- Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
Education
Bachelor Degree - Modern Languages
Universidad Central De Venezuela
Caracas, Venezuela01.2013
High School Diploma - Science
U.E "El Ilustre Americano"
Caracas, Venezuela01.2004
Skills
- Inventory management and stock organization
- Quality control and food safety compliance
- Order verification and supply chain coordination
- Customer service and hospitality
- Event coordination and product merchandising
- Effective communication and problem solving
- Attention to detail
Certification
- ServSafe.com
- ServStaff Food Handler course 2023
- Servsafe Alcohol Online course 2023
Languages
Spanish
Native/ Bilingual
English
Full Professional
Portuguese
Limited
German
Limited
Timeline
Bartender
Levy Restaurants
09.2024 - Current
Stockroom Attendant
Brightline
05.2024 - Current
Hospitality Attendant
Brightline Trains
08.2023 - 05.2024
In-room dining server
Rosen Shingle Creek
06.2023 - 09.2023
Office Coordinator/Administrative Assistant
Advanced Resourcing, LLC. Hospitality Staffing
04.2022 - 08.2023
Hostess/ Food Runner
People Solutions
01.2022 - 04.2022
Cook/Prep Cook
Lodging Solutions- ITS
10.2021 - 01.2022
Event Captain/ Bartender/ Food Runner/ Cashier
Workforce Brokers
09.2021 - 09.2024
Bachelor Degree - Modern Languages
Universidad Central De Venezuela
High School Diploma - Science
U.E "El Ilustre Americano"
Similar Profiles
Brandon TranBrandon Tran
Premium In-seat Runner | Chase Field at Levy RestaurantsPremium In-seat Runner | Chase Field at Levy Restaurants
Jade ForcerJade Forcer
Server at Levy RestaurantsServer at Levy Restaurants
Badia JohnsonBadia Johnson
Bar Team Leader at Levy RestaurantsBar Team Leader at Levy Restaurants
Audrey OrozcoAudrey Orozco
Cashier at Levy RestaurantsCashier at Levy Restaurants
Kenisha HusbandsKenisha Husbands
Greeter at Launch Entertainment ParkGreeter at Launch Entertainment Park