Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mary Beth Guest

Clovis,CA

Summary

Results-driven manager with expertise in strategic planning, team management, and customer service. Proven ability to enhance service quality and optimize workflows, ensuring compliance and effective problem-solving.

Overview

20
20
years of professional experience

Work History

Manager

Campagnia
Fresno, California
01.2006 - Current
  • Developed and implemented strategic plans to achieve company objectives.
  • Established processes to ensure efficient workflow throughout the organization.
  • Delegated work to staff, setting priorities and goals.
  • Upheld customer service standards and addressed customer issues to enhance service quality.
  • Managed inventory processes to ensure optimal stock levels.
  • Uphold customer service standards and address customer issues to enhance service quality.
  • Ensured compliance with industry regulations and company policies.
  • Facilitated team meetings to clarify project goals and align expectations.

Financial Aid Advisor/Career Services Advisor

Kaplan University
Fresno, California
02.2009 - 08.2011
  • Reviewed and processed financial aid applications, ensuring eligibility and compliance with regulations.
  • Advised students on financial aid options and application processes.
  • Counseled students on financial aid program options and requirements, guiding them towards informed decisions.
  • Assisted with completion of documentation such as FAFSA paperwork, answered questions, and delivered key information.
  • Maintained accurate records of student financial aid documents and transactions, supporting efficient administration.
  • Provided training and support to new staff on financial aid policies.
  • Managed a caseload of student accounts; monitored progress towards completion of degree programs.
  • Coordinated recruitment events connecting students with potential employers.
  • Collaborated with employers to create internship and job placement opportunities.

Education

Bachelor of Arts - Communications

California State University, Fresno
Fresno, CA
05-2008

Skills

  • Strategic planning
  • Budget management
  • Customer relationship management
  • Workflow optimization
  • Regulatory compliance
  • Inventory control

Timeline

Financial Aid Advisor/Career Services Advisor

Kaplan University
02.2009 - 08.2011

Manager

Campagnia
01.2006 - Current

Bachelor of Arts - Communications

California State University, Fresno
Mary Beth Guest