Assistant Director, Office of Graduate Admissions
George Mason University
05.2022 - Current
- Lead the graduate online admissions process with partner organization.
- Streamline student communication to create a collaborative environment while ensuring compliance for George Mason policies.
- Oversee the recruitment, hiring, and onboarding process for new employees to maintain a high-quality student experience.
- Ensure compliance with state, University and college-specific requirements.
- Maintain confidentiality in accordance with the Family Educational Rights and Privacy Act (FERPA) laws.
- Implemented improved processes through organizational assessments.
- Maintain strong relationships with a wide variety of stakeholders, from external partner organization to college faculty and administrators, to accurately interpret admissions requirements for students, set deadlines, and understand policies and procedures.
- Implemented effective escalation strategies for resolving issues with student records.
- Work closely with Registrar to ensure degree audit compliance.
- Mentor and onboard new staff continuously, to include setting and exceeding annual performance goals.
