Marybeth Misa

• Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
• Assisted clients with activities of daily living, promoting independence and quality of life.
• Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
• Laundered items, changed sheets and made bed to keep patients' bedroom clean.
• Built strong relationships with clients to deliver emotional support and companionship.
• Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
• Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
• Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
• Cooked meals and assisted patients with eating tasks to support healthy nutrition.
• Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
• Assisted patients with self-administered medications.
• Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
• Transported clients to and from medical appointments with safety and efficiency.
• Provided safe mobility support to help patients move around personal and public spaces.

• Sanitized, restocked, and organized exam rooms and medical equipment.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Performed medical records management, including filing, organizing and scanning documents.
• Prepared lab specimens for diagnostic evaluation.
• Collected and documented patient medical information such as blood pressure and weight.
• Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
• Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
• Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
• Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
• Assisted with routine checks and diagnostic testing by collecting and processing specimens.
• Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
• Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
• Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
• Contributed to clean and safe clinic environment by adhering to sanitation protocols.
• Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.

ENDOSCOPY TECHNICIAN

• Patient Preparation:Assessing patients' suitability for procedures, obtaining consent, and ensuring necessary pre-operative requirements are met.
• Assisting with Procedures:Preparing equipment, positioning patients, administering medications (including sedation), and supporting the physician during the procedure.
• Monitoring Patients:Observing vital signs, assessing patient responses, and recognizing and reporting any complications or abnormal findings.
• Post-Procedure Care:Monitoring patients during recovery, administering medications, and providing instructions on post-procedure care and follow-up.
• Equipment Management:Ensuring proper functioning and maintenance of endoscopic equipment, including cleaning, sterilization, and troubleshooting.
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• Disbursed cash and checks accurately while maintaining security of cash drawers.
• Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
• Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
• Assisted customers with account inquiries, resolving issues promptly and professionally.
• Processed customer transactions promptly, minimizing wait times.
• Maintained friendly and professional customer interactions.
• Maintained cash drawer accuracy by conducting regular audits and implementing effective cash handling practices.
• Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
• Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
• Contributed to a positive work environment by demonstrating professionalism, courteousness, and a strong work ethic.
• Streamlined teller operations by maintaining organized workspaces and adhering to policies and procedures.
• Increased cross-selling opportunities by identifying customer needs and recommending appropriate banking products or services.

• Answered phone calls to take orders, give information and document reservations.
• Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
• Answered customer questions about hours, seating, and menu information.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
• Completed daily side work and opening and closing duties without fail.

• Greeted customers entering store and responded promptly to customer needs.
• Performed cash, card, and check transactions to complete customer purchases.
• Worked flexible schedule and extra shifts to meet business needs.
• Welcomed customers and helped determine their needs.
• Restocked and organized merchandise in front lanes.
• Helped customers complete purchases, locate items, and join reward programs.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.