MARY BROWN
Youngsville,NC
Summary
As a dedicated HR professional, I bring over a decade of hands-on experience in managing various HR functions. I’m committed to reliability and organization, along with my ability to establish and maintain relationships, will undoubtedly contribute to a cohesive and productive workplace.
Professional masking specialist with keen eye for detail and commitment to high standards in surface preparation and protection. Proven track record of delivering top-notch results by meticulously applying masking materials to prevent overspray and damage. Highly collaborative, reliable, and adaptable in dynamic work environments, with strong skills in precision and problem-solving.
Overview
22
22
years of professional experience
Work History
Post Master Relief
USPS
09.2023 - Current
- Optimized workflow by organizing tools and materials for easy access during shifts, minimizing downtime between tasks.
- Maintained a safe working environment by adhering to safety protocols and keeping workspaces clean and organized.
- Managed inventory levels of masking supplies, notifying management when restocking was necessary to avoid delays in production schedules.
- Utilized problem-solving skills during challenging projects, implementing creative solutions without compromising end-product quality.A Postmaster Relief (PMR) or Leave Replacement (LR) is a temporary employee who performs the duties of a postmaster during their absence12. The postmaster's responsibilities include customer service and community relations, distribution of mail and window service, and accountability for and sale of Postal Service retail products1. Other key roles and responsibilities of a PMR/LR include providing customer service and community relations, interacting with other staff, working towards the betterment of the community, and working in a team as a reliable employee
PTF Clerk
USPS
02.2022 - Current
- Enhanced workplace safety by maintaining a clean and organized work environment.
- Provided top-notch service to customers with timely processing of money orders, passport applications, and other postal products.
- Reduced errors in mail delivery by diligently checking addresses and postage requirements for accuracy.
- Optimized efficiency by quickly adapting to changes in USPS policies, processes, and technology updates.
- Managed inventory levels for postal supplies, ensuring adequate stock was available for daily operations without excess waste or shortages.
- Adhered strictly to privacy regulations when dealing with sensitive customer information or confidential materials.
- Handled difficult customer situations calmly, resolving issues effectively without escalation or negative impact on operations.
- Planned routes and service updates to improve customer satisfaction.
- Used computer systems to track packages and update client information.
Sales Manager
Creative Staffing Inc
04.2006 - 10.2021
- As a dedicated Sales Manager at Creative Staffing Inc, I successfully managed various HR functions, contributing to the smooth operation of the organization
- Payroll Processing and Benefits Management: Efficiently handled payroll processes, ensuring accuracy and compliance
- Proficiently oversaw employee benefit programs, ensuring comprehensive and competitive packages
- Recruitment and Onboarding: Identified and attracted top talent through effective recruitment strategies
- Streamlined the onboarding process for new recruits
- Claims Processing and Records Maintenance: Efficiently handle unemployment and workers’ compensation claims, ensuring proper tracking reporting, and adherence to legal requirement
Senior Recruiter
Creative Staffing Inc
02.2003 - 04.2006
- As a seasoned Senior Recruiter, I played a pivotal role in identifying top talent and ensuring a seamless onboarding experience
- Vacancy Announcements and Staffing Needs: Developed and posted compelling vacancy announcements on online job boards and social media
- Collaborated with managers to understand their ideal candidate profiles
- Full Cycle Recruitment Process: Managed end-to-end recruitment processes, from sourcing to onboarding, ensured a positive candidate experience throughout the hiring journey
- Interviews and Background Checks: Conducted thorough interviews to assess candidates’ suitability
- Performed diligent background checks
Education
Concordia College
Bronxville, NYSkills
- Customer Service Skills
- Recruitment Strategies
- File and Records Management
- Microsoft Office (Word, Excel, and Outlook)
- Working Knowledge of HRIS and Applicant Tracking Systems
- Records Management
- Drafting and Formatting Documents and Spreadsheets
- Benefits and Compensation
- Human Resources Policies and Regulations
Timeline
Post Master Relief
USPS
09.2023 - Current
PTF Clerk
USPS
02.2022 - Current
Sales Manager
Creative Staffing Inc
04.2006 - 10.2021
Senior Recruiter
Creative Staffing Inc
02.2003 - 04.2006
Concordia College
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