Summary
Overview
Work History
Education
Skills
Accomplishments
License
Certification
Interests
Timeline
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Mary C. Martin

Philadelphia,PA

Summary

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Senior Credit Analyst II

GM Financial
10.2016 - Current
  • Managed approximately 30 incoming calls, emails and faxes per day from customers. As a Senior Credit Analyst, I continue to perform my essential job duties. However, I now have the capabilities to approve and or decline deals, provide proper training or assistance to lower-level Credit Analysts; Perform underwriting of loan requests and reviews; Evaluate and authorize credit limits.
  • Supported junior analysts with training sessions on advanced analytical techniques, fostering an environment conducive to learning and professional growth.
  • Managed approximately 15-20 incoming calls, emails and faxes per day from customers.

Credit Analyst

GM Financial
Horsham, Pennsylvania
08.2015 - 10.2016
  • Assessed credit risk and analyzed financial statements.
  • Analyzed customer data such as financial statements to determine level of risk involved for extending credit.
  • Analyzed credit scores to determine borrowers' creditworthiness.
  • Reviewed credit reports to comprehensively view borrowers' credit history and identify potential red flags.
  • Monitored credit accounts routinely to identify and mitigate issues and prevent losses.
  • Ensured compliance with internal policies and regulatory requirements through diligent documentation of all credit decisions.
  • Enhanced customer relationships through effective communication of complex financial information, contributing to loyalty and retention.
  • Improved overall portfolio quality, conducting regular reviews of existing accounts and recommending appropriate actions.
  • Collaborated with cross-functional teams for comprehensive client assessments, supporting informed decision making.
  • Attended credit-related training and conferences to stay informed about industry trends and developments.
  • Worked in tandem with sales team and customers to negotiate payments and verify account reconciliations.
  • Managed 20-30 inbound calls daily

Bankruptcy Supervisor

Nationwide Credit Inc.
09.2014 - 07.2015
  • Improved bankruptcy case management efficiency by streamlining processes and implementing task automation.
  • Conducted regular audits of case files to ensure accuracy, completeness, and legal sufficiency in accordance with established standards.
  • Oversaw the administration of Chapter 7, 11, and 13 bankruptcies from filing to discharge or plan confirmation.
  • Implemented effective monitoring procedures to track case progress and promptly address any issues that arose during the process.
  • Managed a high volume of bankruptcy cases, ensuring deadlines were met and tasks prioritized effectively.
  • Prepared comprehensive reports for senior management detailing case metrics, trends, performance indicators, and areas requiring improvement.
  • Maintained up-to-date knowledge of bankruptcy laws, regulations, local rules, and court procedures to ensure compliance in all managed cases.
  • Answered telephone calls and email messages within eight-hour period.
  • Filed documents with bankruptcy courts within expected timeframes to prevent delays.
  • Established and checked coding procedures, monitored reports and updated internal files.

Education

B.S. - Health Services Administration

Drexel University
Philadelphia
06.2014

Skills

  • Microsoft Office
  • Organizational skills
  • Analyzing Data
  • Credit risk
  • Excellent Customer Service
  • High volume inbound/outbound calls
  • Excellent Office Politics

Accomplishments

  • Supervised team of three staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved realistic goals by completing measurable tasks with accuracy and efficiency.
  • Documented and resolved technique deficiency which led to measurable concepts.

License

Resident Producer (Life), #1160839

Certification


  • Adult Mental Health First Aid/USA 2025

Interests

  • Regularly practice mindfulness and meditation for overall wellness
  • I like trying new recipes and food trends
  • Music

Timeline

Senior Credit Analyst II

GM Financial
10.2016 - Current

Credit Analyst

GM Financial
08.2015 - 10.2016

Bankruptcy Supervisor

Nationwide Credit Inc.
09.2014 - 07.2015

B.S. - Health Services Administration

Drexel University

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Mary C. Martin