Mary Caelan Robinson-Lovstrom
Las Vegas,NV
Summary
Experienced with overseeing all aspects of restaurant operations, ensuring smooth day-to-day functioning. Uses leadership skills to improve staff performance and drive customer satisfaction. Track record of maintaining high standards in food safety, inventory management, and service excellence.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Hardworking employee with experience in different industry settings. Adept at following instructions, maintaining clean and tidy workspace, and working cooperatively with team members.
Overview
13
13
years of professional experience
Work History
Training Coordinator
Texas Roadhouse #626
North Las Vegas, NV
07.2025 - Current
- Developed and implemented training programs for new employees to enhance onboarding experience.
- Coordinated scheduling of training sessions to ensure optimal staff participation and resource allocation.
Restaurant Front of House Manager
Buffalo Wild Wings
Anchorage, AK
03.2022 - 06.2025
- Mentored new team members on restaurant policies, procedures, and best practices to ensure consistent guest experiences across shifts.
- Collaborated with back of house management to ensure seamless communication between kitchen and service staff for optimal dining experiences.
Legal Assistant
Law Office Of Steven J Priddle
Anchorage, AK
03.2022 - 12.2023
- Generated leads to meet and exceed revenue goals by identifying new clients.
- Prepared and managed attorney travel itineraries to optimize scheduling.
Bartender
Amvets 2
Anchorage, AK
09.2022 - 05.2023
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Mixed unique and interesting cocktails for customers, including bar specials.
Bartender
Bread And Brew Alaska
Anchorage, AK
11.2022 - 02.2023
- Mixed unique and interesting cocktails for customers, including bar specials.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Lead Bartender
Sullivan Steak House
Anchorage, AK
06.2021 - 08.2022
- Supervised bar operations, ensuring compliance with health and safety regulations.
- Trained and mentored bartending staff on cocktail preparation and customer service standards.
Lead Bartender
Texas Roadhouse Steakhouse
Anchorage, AK
01.2018 - 01.2021
- Implemented drink prep procedures, significantly reducing wasted stock.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed strict recipes and drink measurements to minimize product used.
- Served high customer volumes during special events, nights, and weekends.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Membership Sales Representative
Costco Wholesale Corp
Anchorage, AK
01.2013 - 08.2018
- Developed and maintained strong relationships with members to enhance customer satisfaction.
- Executed membership enrollment processes efficiently to drive sales growth.
Guest Service Representative
Premier Alaska Tours
Anchorage, AK
05.2013 - 09.2017
- Delivered exceptional customer service, addressing inquiries and resolving concerns efficiently.
- Managed guest check-in and check-out processes, ensuring smooth transitions for visitors.
Education
High School Diploma -
Bartlett High School
Anchorage, AK05-2013
Skills
- Risk Management
- Writing and Editing
- Client Relations
- QuickBooks Pro
- Office Management
- Customer Relationship Management
- Bill Computation
- Cash Handling
- Train Employees
- Guest Relations Management
- Client Support
- Recruitment and hiring
- Food safety compliance
- Staff motivation
- Employee scheduling
- POS system operation
- Labor cost control
- Staff management
- Quality standards
Accomplishments
Been working in food hospitality for years now, worked my way up from server/bartender to Front of House Manager. Very hard working and willing to learn new skills to make sure every task is taken care of. Have some knowledge of office work. I’m very well organized and willing to take on new tasks head on and not afraid to ask for help when needed.
Timeline
Training Coordinator
Texas Roadhouse #626
07.2025 - Current
Bartender
Bread And Brew Alaska
11.2022 - 02.2023
Bartender
Amvets 2
09.2022 - 05.2023
Restaurant Front of House Manager
Buffalo Wild Wings
03.2022 - 06.2025
Legal Assistant
Law Office Of Steven J Priddle
03.2022 - 12.2023
Lead Bartender
Sullivan Steak House
06.2021 - 08.2022
Lead Bartender
Texas Roadhouse Steakhouse
01.2018 - 01.2021
Guest Service Representative
Premier Alaska Tours
05.2013 - 09.2017
Membership Sales Representative
Costco Wholesale Corp
01.2013 - 08.2018
High School Diploma -
Bartlett High School