
Results-driven office staff with 12 years at Kansas City Urology Care, excelling in patient authorization and billing processes. Demonstrated meticulous attention to detail and strong problem-solving skills, enhancing operational efficiency and customer satisfaction. Proficient in document management and Excel, fostering a collaborative team environment.
I worked with patients and insurance companies to authorize patients for procedures. Worked in the billing department for 12 years and retired.
File organization
Verbal communication
Document management
Database maintenance
Data entry
Customer service
Dedicated team player
Organizing and categorizing
Excel spreadsheets
Positive attitude
Meticulous attention to detail
Filing and data archiving
Prioritizing work
Professional and mature
Documentation and reporting
Team bonding
File maintenance
Inventory management
Mail handling
Strong problem solver
Payment processing
Administrative support
Valid Driver's license
Multi-line phone proficiency
Complex Problem-solving
Number wpm typing speed
Medical terminology
Office administration
Billing and coding
Invoice processing
Clerical support
Language fluency
Performance improvement
Event planning
Issue resolution
Medical records management
Mail routing
Business administration
Contract preparation
Correspondence drafting