Marycarmen Lopez
St. Cloud,FL
Summary
Dynamic and results-driven professional with extensive experience at Dollar Tree, excelling in customer service and merchandise organization. Proven ability to enhance customer relationships and maintain high standards of store cleanliness. Skilled in inventory management and committed to continuous learning, ensuring operational efficiency and team collaboration.
Overview
12
12
years of professional experience
Work History
Cajero,Stocker,asistance Manager, Store Manager
Dollartree
Orlando Florida
08.2019 - 12.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained accurate cash drawer, ensuring accountability and adherence to company policies.
- Assisted in inventory management by restocking shelves and monitoring stock levels.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Emsanblador
ABM Industries
Orlando Florida
09.2018 - 06.2019
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Paid attention to detail while completing assignments.
Secretaría
Internal Medicine
Caguas Puerto Rico
08.2013 - 04.2016
- Managed daily office operations, ensuring efficient workflow and effective communication among staff.
- Coordinated patient scheduling, optimizing appointment availability and minimizing wait times.
- Maintained accurate patient records using electronic health record systems, enhancing data retrieval efficiency.
- Assisted in the preparation of medical documents and correspondence, supporting clinical staff with administrative tasks.
Education
GED - Secretarial
Instituto De Banca
Cayey Puerto Rico04.2007
Skills
- Willing to learn
- Positive attitude
- Shelf stocking
- Customer service
- Customer assistance
- Customer relationships
- Punctual and reliable
- Merchandise stocking
- Product organization
- Truck unloading
- Warehouse operations
- Product labeling
- Merchandise rotation
Timeline
Cajero,Stocker,asistance Manager, Store Manager
Dollartree
08.2019 - 12.2025
Emsanblador
ABM Industries
09.2018 - 06.2019
Secretaría
Internal Medicine
08.2013 - 04.2016
GED - Secretarial
Instituto De Banca