Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
GeneralManager
MaryCarmen Velasco

MaryCarmen Velasco

Malibu,CA

Summary

  • Creative event organizer with success in planning and executing small to large events from start to finish while maintaining highest levels of client satisfaction. Adept in creating robust vendor partnerships to mutually build businesses.
  • Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
  • Eager to learn from ground up and positively impact organization.
  • Enthusiastic about acquiring new skills and exceeding performance target.
  • Demonstrate skill working alone or with team members from diverse backgrounds and cultures.

Overview

24
24
years of professional experience

Work History

Event Planning Assistant

Wedding 805
Ventura, CA
09.2021 - Current
  • Coordinated florists, photographers, videographers, musicians, officiants and ceremony participants during rehearsals and pre-ceremony, ceremony and reception events.
  • Fostered relationships with local and national wedding suppliers to obtain best price, quality, and delivery of products.
  • Enhanced client satisfaction ratings by scheduling on-site service requests, managing show logistics and booth functionality needs to meet demands.
  • Coordinated weddings, reunions, and corporate meetings throughout banquet and conference spaces.
  • Coordinated schedules and timelines for events.

Beverage Cart Attendant

Moorpark Country Club
Moorpark, CA
07.2021 - Current
  • Greeted guests and inquired into beverage choices.
  • Restocked, organized and ordered products for beverage cart to maintain optimum inventory.
  • Operated POS system to facilitate cash and credit transactions and refunds.
  • Delivered exceptional guest experiences through attentive service and quick response to issues.
  • Greeted new customers, discussed specials and took drink orders.
  • Achieved monthly sales goals by using successful strategies to promote specials, desserts and alcoholic beverages.

Manager

INTI Pro Surfaces (Covid-19 Disinfecting)
Malibu, CA
03.2020 - 07.2021
  • Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
  • Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Cross-trained existing employees to maximize team agility and performance.
  • Improved operational planning and business frameworks to enhance resource utilization and reduce waste.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Applied customer feedback to develop process improvements and support long-term business needs.

Commercial Manager

Farmers Insurance Agency
Oxnard, CA
03.2019 - 07.2021
  • Conducted market research and analysis to create detailed business plans on commercial opportunities, business development and expansion.
  • Built relationships with clients to establish new contracts.
  • Increased sales by $500 by issuing surveys to customers and interpreting results.
  • Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Encouraged cross-selling of additional products and services through relationship-building and acquired understanding of customer business needs.
  • Investigated and integrated new strategies to expand business operations and grow customer base.
  • Organized promotional events and interacted with community to increase sales volume.
  • Monitored sales team performance, analyzed sales data and reported information to area managers.
  • Built relationships with customers and community to establish long-term business growth.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.

Fashion Consulting

MC Fashion Consulting
Malibu, CA
01.2017 - 12.2020
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.
  • Greeted all clients with warm smile and asked open-ended questions to better understand his or her needs.
  • Researched current fashion trends and competitor activity.
  • Led entire client shopping experience, putting together ensembles and providing styling tips that were personalized.
  • Coordinated deliveries with textile vendors, and suppliers.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.

Bartender

Ciscos Mexican Restaurant
Thousand Oaks, CA
02.2008 - 03.2020
  • Developed new signature cocktails to support bar marketing brand and increase profits.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Implemented drink prep procedures that significantly reduced wasted stock.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
  • Managed accurate register and produced daily sales reports backing up inventory usage numbers.
  • Trained 4 new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.

Home Staging Assistant

Haglund LLc
Arizona City, AZ
04.2016 - 10.2019
  • Participated in furniture selection and documentation of specifications.
  • Consulted with clients to determine architectural preference to meet overall design goals.
  • Developed space planning concepts, color palette selections and textile presentations.
  • Researched trends in area of green building and environmental design to incorporate into business and residential projects.
  • Maintained energy and enthusiasm in fast-paced environment.

Education

Mini Master - Social Innovation

Learning By Helping
Spain
07.2021

Business Administration

Universidad Privada Franz Tamayo, BOL
Bolivia
06.2010

Associate of Arts - Art

Moorpark College
Moorpark, CA
06.2004

Skills

  • Team Leadership
  • Relationship Building
  • Problem Detection and Resolution
  • Customer Relations
  • Work Coordination
  • Decision Making
  • Attention to Detail
  • Accessories and Furnishing Selection
  • Service-Oriented
  • Space Planning

Languages

Spanish
Native or Bilingual

References

Seth Haglund

Haglund LLC - General Manager

3089 Mayfield Ct, Thousand Oaks, CA, 91320

(805)907-6639


Luis Chit

Farmers Insurance - Owner

750 W Gonzales Rd, Oxnard, CA, 93036

(805)201-8683


Natasha Frank

Ciscos Mexican Restaurant - Catering Manager

(805)432-6878

Timeline

Event Planning Assistant

Wedding 805
09.2021 - Current

Beverage Cart Attendant

Moorpark Country Club
07.2021 - Current

Manager

INTI Pro Surfaces (Covid-19 Disinfecting)
03.2020 - 07.2021

Commercial Manager

Farmers Insurance Agency
03.2019 - 07.2021

Fashion Consulting

MC Fashion Consulting
01.2017 - 12.2020

Home Staging Assistant

Haglund LLc
04.2016 - 10.2019

Bartender

Ciscos Mexican Restaurant
02.2008 - 03.2020

Mini Master - Social Innovation

Learning By Helping

Business Administration

Universidad Privada Franz Tamayo, BOL

Associate of Arts - Art

Moorpark College

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MaryCarmen Velasco