MaryCatherine Corrigan
Westlake,USA
Summary
Experienced in all phases of administrative services. Proven ability to plan, organize and prioritize the work presented. Ability to communicate with all levels of management and outside parties. Willingness to take on new challenging tasks. Proficient in the use of Microsoft Office.
Customer-oriented Sales Administrator with extensive background dealing with customer requests and providing quotations, stock availability and delivery date information. Experienced in resolving customer disputes and processing sales orders and contracts. Organized professional recognized for creating and implementing new, efficient methods for both inventory and shipping.2
Proactive Sales Administrator offering background processing sales orders, arranging deliveries and rendering after-sales support. Liaises well with suppliers and handling ad-hoc customer sales queries and orders. Proficient in SalesForce CRM coupled with in-depth knowledge of paper and digital filing systems. Communicative and direct professional committed to achieving quality results.
Overview
22
22
years of professional experience
Work History
Sales Administrator
North American Cronite
06.2024 - Current
- Receive Request for Quote from Customer
- Research using Drawings and Previous Orders to find Items
- Request Prices from our Foundries in China, France and the United Kingdom using Drawings
- Prepare Costing Sheets to Review with Sales Manger
- Prepare Quotation and Send to Customer
- Create Sales Orders from Quote
- Create Purchase Orders to Send to Foundries
- Invoicing to Foundries and Customer
- Collections of late payment
- Constant Contact with Customer through Process - Updated on Delivery Times
- Track Deliveries
- Planned and directed staff training and performance evaluations.
- Tracked trends and suggested enhancements that would both challenge and refine company's product offerings.
- Recruited, interviewed and hired individuals adding value, dedication and knowledge to sales team.
- Attended sales training camp and brought best practices leadership back to company.
Office Administrator
Palmer Holland
03.2022 - 06.2023
- Answer, Route and Monitor Incoming Calls and Emails
- Order and Stock Office, Kitchen and Restroom Supplies
- Update and Maintain 'Office Go to List'
- Assist Clients with issues/questions
- Onboard New Employees
- Keep all Conference Rooms (3), Stock and Clean, Check all IT Equipment prior to Scheduled Meetings.
- Schedule Meetings and Trainings
- Plan and Order Catering for Meetings, Parties etc.
Dispatcher
Open PM
02.2021 - 03.2022
- Answer and Monitor Incoming Calls
- Assist Clients with issues/questions to resolve problem
- Monitor Incoming Emails
- Dispatch Incoming Tickets/Resolve Incoming Tickets
- Monitor Ticket Queue
Administrative Assistant
Cleveland Clinic Foundation
03.2003 - 02.2021
- Company Overview: Cleveland Clinic Foundation is a nonprofit academic medical center that integrates clinical and hospital care with research and education.
- Support Chief of Hand Surgery in the Orthopaedic Rheumatology Institute
- Work Closely with Physician’s Assistant and Nurse
- Schedule Patients using Epic System
- Triage Patient Calls
- Arrange Travel and Process Travel Reimbursement
- Daily use of Outlook Calendar, Schedule Meetings, etc.
- Prepare, Edit, and Correlate Power Point Presentations for Orthopaedic Meetings.
- Prepare, Edit and Correlate Articles and Journals for Publication.
- Cleveland Clinic Foundation is a nonprofit academic medical center that integrates clinical and hospital care with research and education.
Medical Secretary II
Cleveland Clinic Foundation
03.2003 - 02.2021
- Company Overview: Cleveland Clinic Foundation is a nonprofit academic medical center that integrates clinical and hospital care with research and education.
- Support Section Head of Audiology and Co-Vice Chair of Head and Neck Institute
- Support Co-Director of Audiology
- Support Co-Director of Hearing Implant Program
- Support Staff in Dentistry Department
- Support additional audiology staff at Main Campus and Satellite offices including 10 students
- Supports Cochlear Implant Team
- Types Correspondence and Memos
- Schedules Meetings
- Take Minutes at Bi-Monthly Meetings
- Completes Travel Expense Reports
- Developed and maintained database for Special Study Patients
- Track development and treatment of Special Study Patients
- Schedule Patients using Epic System
- On-Boarding of Audiology Students using SilkRoad Red Carpet
- Triage Tinnitus Patient Calls
- Cover phones for Pediatric ENT, Head and Neck Cancer, Rhinology, and Dentistry
- Cleveland Clinic Foundation is a nonprofit academic medical center that integrates clinical and hospital care with research and education.
Skills
- Sales support
- Client retention strategies
- Sales presentations
- CRM software
- Client assistance
- Analytical problem-solving
- Skilled in patient prioritization
- Collaborative team member
- Quick learner
- Independent work proficiency
Timeline
Sales Administrator
North American Cronite
06.2024 - Current
Office Administrator
Palmer Holland
03.2022 - 06.2023
Dispatcher
Open PM
02.2021 - 03.2022
Administrative Assistant
Cleveland Clinic Foundation
03.2003 - 02.2021
Medical Secretary II
Cleveland Clinic Foundation
03.2003 - 02.2021
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