MARY LLOYD

• Maintained computer and physical filing systems.
• Created, maintained and updated filing systems for paper and electronic documents.
• Developed and maintained successful relationships with vendors, suppliers and contractors.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
• Coordinated special projects and managed schedules.
• Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
• Went out on jobs to oversee projects and to have face-time with customers

Handled customer's requests for service in a courteous and efficient manner. Other aspects of this position included:

• Liaison between customers and service providers
• Negotiated pricing
• Set up and coordinated various services, including emergency and special cases
• Maintained a calm demeanor during crisis situations
• Communicated by chat and email to superiors and co-workers
• Great communication skills
• Empathetic
• Skilled in MS teams, chat, email. Also, Salesforce and a variety of other programs
• Helped assisted in the training of new employees

• Processed orders for maritime logisitics
• Prioritized shipments
• Met all assignments with accuracy, completeness and hit all due dates.

• Planned and organized internal and external events, meetings and conferences.
• Composed contracts, pleadings and motions in accordance with established guidelines.
• Prepared and processed invoices for attorney billing.
• Created and printed legal documents for attorneys to review.
• Completed data entry of legal documents into electronic filing systems.
• Transcribed information from typed or handwritten notes, shorthand or dictation and confirmed accuracy and correct formatting of documents.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Managed time efficiently in order to complete all tasks within deadlines.
• Paid attention to detail while completing assignments.
• Managed high-volume order entry while maintaining exceptional attention to detail, contributing to a reduction in errors and subsequent returns or exchanges.