Miriam Gonzalez
Miami Springs,Florida
Summary
Excellent customer-service oriented personality seeking a position that will capitalize on my people and administrative skills, with the opportunity for further growth.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Security Officer
SMI Security Management Innovations
02.2023 - Current
- Verified photo IDs and tickets to allow employees passage.
- Screened employees for weapons and contraband with hand wands and metal detectors.
- Searched individuals and baggage for weapons and other prohibited items.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
- Training - X-ray machine screening.
- Screened trucks at gate house, and verified airway bills prior to entry at UPS cargo.
- Moved on for better opportunities.
Security Officer
Allied Universal Security Services
06.2018 - 02.2023
- Training - X-ray machine screening
- Verified photo IDs and tickets to allow employees passage.
- Screened employees for weapons and contraband with hand wands and metal detectors. .
- Searched individuals and baggage for weapons and other prohibited items.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
- Moved on for better opportunities.
Security Officer
DeltaFive Security
03.2018 - Current
- Cover government posts
- At court houses, libraries, city halls, and government center
- Operated detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas.
- Wrote reports on property damage, theft, presence of unauthorized persons and unusual occurrences.
- Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
- Denied entrance to the building to unauthorized persons.
- Warned offenders about rule infractions and violations and verbally evicted violators from premises.
- Monitored and reported suspicious activities to local authorities.
Security Officer Supervisor
Palmetto General Hospital
12.2014 - 02.2018
- Supervise 30 + guards for the first shift
- Clerical Duties, data entry, answer phones, order supplies
- Opened office doors to the entire hospital when needed
- Covered posts if necessary
- Monitor CCTV
- Wrote reports on property damage, theft, presence of unauthorized persons and unusual occurrences.
Administrative Security Officer
Hialeah Park Racing & Casino
02.2013 - 12.2014
- Assisted Director and Manager in the departmental duties;
- Coordinated payroll for employees in department;
- Updated documents and performed clerical tasks as necessary;
- Filled in at security posts as necessary;
- Assisted in hiring process.
Administrative Assistant
BodyLogicMD / Vida MedSpa, Inc
12.2007 - 01.2013
- Answered telephone inquiries from clients, vendors and the public.
- Kept reception area clean and neat to give visitors a positive impression of the company.
- Located, checked in and pulled medical records for appointments and incomplete patient charts.
- Answered inquiries and addressed, resolved or escalated issues to management personnel to ensure client satisfaction.
Office Administrative Assistant
Resnik Skin Institute
07.2005 - 12.2007
- Performed administrative duties such as answering phones, data entry, filing and ensuring payment collections.
- Greeted and registered patients while providing medical forms needed for treatment.
- Verified insurance information such as eligibilities and benefits as well as requested authorizations/referrals.
- Confirmed and relayed information from biopsy reports, slides and laboratory reports to medical personnel.
- Provided back-up assistance to office manager and nurses as needed.
- Assisted doctor with Pellet insertions and cosmetic injections as well as other routine visits when necessary; and Scheduled patient appointments and follow-up procedures.
Lead Scheduler / Dispatcher
Nielsen Media Research
02.1998 - 07.2005
- Coordinated installation appointments for Dade, Broward, and West Palm Beach County representatives.
- Scheduled routine equipment maintenance for all Dade County cooperatives; Performed extensive data entry including changes of information and equipment for
all counties; and arranged equipment replacements and removals.
Education
High School Diploma -
South Miami Senior High School
Miami, FLSkills
- Verbal and Written
- Communication Customer Service-Oriented
- Records Management
- Call Answering and Routing
- Data Entry and Database Software
Certification
- Security Officer State of Florida D License
- Nord-Quest Security School and Training - Class D License Certification
Timeline
Security Officer
SMI Security Management Innovations
02.2023 - Current
Security Officer
Allied Universal Security Services
06.2018 - 02.2023
Security Officer
DeltaFive Security
03.2018 - Current
Security Officer Supervisor
Palmetto General Hospital
12.2014 - 02.2018
Administrative Security Officer
Hialeah Park Racing & Casino
02.2013 - 12.2014
Administrative Assistant
BodyLogicMD / Vida MedSpa, Inc
12.2007 - 01.2013
Office Administrative Assistant
Resnik Skin Institute
07.2005 - 12.2007
Lead Scheduler / Dispatcher
Nielsen Media Research
02.1998 - 07.2005
High School Diploma -
South Miami Senior High School
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