Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mary Christine Lewis

Henderson,NV

Summary


I am hardworking , detail oriented and passionate about my work . I am not afraid of challenges and I know how to get the job done . I work well as a team and as a leader . I am a good communicator and well organized. I am open , honest and fair with everything and anything that I do .

Overview

12
12
years of professional experience

Work History

Furniture Sales Associate

RC Willey
01.2017 - Current
  • Handled sales transactions efficiently, ensuring accurate pricing and payment processing.
  • Demonstrated strong product knowledge, enabling customers to make informed purchasing decisions that enhanced their overall satisfaction.
  • Contributed to a positive and welcoming store environment through excellent customer service skills.
  • Built strong relationships with clients, resulting in repeat business and a loyal customer base.
  • Attained monthly sales targets consistently by employing effective closing techniques during client interactions.
  • Maintained up-to-date knowledge of current trends, styles, and materials used in the furniture industry.
  • Assisted customers in selecting the perfect furniture pieces for their homes or offices using expertise in color coordination and space planning.
  • Followed up with clients after installation and delivery to gauge customer satisfaction.
  • Effectively resolved customer complaints or issues related to product quality or delivery delays, maintaining high levels of satisfaction.
  • Enhanced customer satisfaction by providing personalized recommendations based on their specific needs and preferences.
  • Conducted regular follow-ups with customers after their purchase to ensure satisfaction and address any concerns or questions, leading to increased customer loyalty.

Internet Sales Manager

Cutter Ford
04.2016 - 08.2016
  • Responded to internet inquiries and phone calls in timely matter.
  • Increased online sales by implementing effective marketing strategies and optimizing website content.
  • Boosted customer satisfaction with timely responses to inquiries and personalized follow-up communication.
  • Provided superior and individualized customer service.

Quality Control Inspector

CS Wo And Sons
10.2014 - 09.2015
  • Communicated with production team members about quality issues.
  • Inspected quality of products, taking note of functionality, appearance and other specifications.
  • Inspected incoming and outgoing materials for accuracy and quality.
  • Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
  • Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
  • Collaborated with production staff to establish and meet quality standards
  • Reduced product rejection rates by collaborating with production teams to address quality issues proactively.

Accounts Manager

ABC Auto
11.2011 - 09.2014
  • Reduced delinquency rates through proactive account management strategies.
  • Streamlined legal processes by implementing efficient account management strategies.
  • Enhanced customer satisfaction by providing personalized account management services.
  • Implemented effective account management strategies, improving customer retention rates.
  • Assisted clients with account management, effectively reducing service-related issues.
  • Enhanced customer satisfaction with proactive account management and regular communication.
  • Managed daily data entry and kept clerical information accurate and up-to-date.
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Maintained and updated office records, both digital and physical.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Expedited document processing with accurate data entry and timely filing.

Education

Diploma -

Aiea High School
Aiea, HI
05.1998

Skills

  • Customer Service-Oriented
  • Customer service understanding
  • Customer Service Management
  • Sales and Retail Experience
  • Sales Quota Achievement
  • Experience in sales
  • Payment management
  • Excellent multi-tasking ability
  • Customer Relations
  • Clear oral/written communication
  • Billing
  • Scheduling and calendar management
  • Administrative Support
  • Account Reconciliation
  • Credit and collections
  • Relationship Building
  • Staff Management
  • Employee Supervision
  • Operations Management
  • Staff hiring
  • Employee Training

Timeline

Furniture Sales Associate

RC Willey
01.2017 - Current

Internet Sales Manager

Cutter Ford
04.2016 - 08.2016

Quality Control Inspector

CS Wo And Sons
10.2014 - 09.2015

Accounts Manager

ABC Auto
11.2011 - 09.2014

Diploma -

Aiea High School

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Mary Christine Lewis