Summary
Overview
Work History
Education
Skills
Education and Training
Timeline
Generic

Mary Christine Rios

Inman,SC

Summary

Experienced lab manager with a strong background in phlebotomy, supervision, and management. Proficient in overseeing operations and motivating team members to meet production goals. Recognized for exceptional organization, self-motivation, and ability to thrive in high-pressure work environments.

Overview

8
8
years of professional experience

Work History

Lab Manager

Jessica Odom
01.2022 - Current
  • Adapted quickly to changing regulations or guidelines set forth by regulatory bodies, ensuring consistent compliance within the phlebotomy department.
  • Addressed patient concerns promptly, fostering an environment of trust between patients and healthcare providers.
  • Boosted patient satisfaction through effective communication and empathetic care practices.
  • Recruited top-tier talent to maintain a reliable team of skilled phlebotomists dedicated to providing exceptional service.
  • Tailored employee development plans to maximize individual strengths while addressing areas that needed improvement.
  • Implemented efficient scheduling methods for improved staff productivity and smoother workflow.
  • Established a culture of continuous improvement through regular performance evaluations and constructive feedback sessions.
  • Assisted in updating laboratory policies and procedures, ensuring compliance with industry standards.
  • Managed daily operations, including staffing, budgeting, quality control, and safety measures in the phlebotomy department.
  • Collaborated with other department managers to optimize overall laboratory operations.
  • Led multiple successful accreditation audits, maintaining high-quality standards within the department.
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
  • Participated in continuing education programs to stay up to date on new technologies and procedures.
  • Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.

Assistant Phlebotomy Supervisor

Sherri Scherer
03.2017 - 01.2022
  • ASCP Certified.
  • Trained and supervised phlebotomists.
  • Maintained fully-stocked phlebotomy cart, carrier and station.
  • Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
  • Collected specimens for drug screens, and alcohol tests.
  • Transported specimens following established protocol for temperature and light.
  • Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
  • Identified patients using proper procedures prior to specimen collection.
  • Facilitated effective communication between team members, other departments and outside facilities.
  • Established team schedules that met all coverage needs.
  • Performed evaluations of lab personnel and implemented corrective action where necessary.
  • Answered special calls promptly to deliver exceptional service.

Education

Some College (No Degree) - Phleb

Spartanburg Community College

High School Diploma -

Dorman High School
Roebuck, SC
05.2008

Skills

  • Skilled in managing workplace stress
  • Blood collection proficiency
  • Fostering collaborative partnerships
  • Effective listening skills
  • Conducting employee performance reviews
  • Workflow improvements
  • Data reporting proficiency
  • Employee training
  • Phlebotomy procedures
  • Team leadership
  • Scheduling coordination
  • Venipuncture

Education and Training

other,other

Timeline

Lab Manager

Jessica Odom
01.2022 - Current

Assistant Phlebotomy Supervisor

Sherri Scherer
03.2017 - 01.2022

High School Diploma -

Dorman High School

Some College (No Degree) - Phleb

Spartanburg Community College

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