Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Marycruz Rodriguez

Bell,California

Summary

Motivated administrative professional with several years of experience providing office support across diverse industries. Energetic and reliable, with a strong work ethic, professional demeanor, and proven initiative. Recognized for exceptional customer service, organization, and decision-making abilities. Skilled in time management, data entry, and multitasking, with a track record of completing tasks efficiently and accurately. Excel at communication, problem-solving, and adaptability, ensuring smooth office operations, and positive client and stakeholder interactions.

Overview

12
12
years of professional experience

Work History

Administrative Assistant & Office Manager

Carpet Studio & Design
Los Angeles, California
10.2015 - 01.2024
  • Greeted and assisted walk-in clients in the showroom, providing information on carpet, area rugs, and hard-surface flooring products.
  • Coordinated scheduling and communication between clients, sales staff, and installation teams.
  • Managed front office operations, including phones, email correspondence, filing, and appointment setting.
  • Oversaw showroom presentation, ensuring product displays and sample areas were organized and client-ready.
  • Maintained office supplies and vendor relationships to support daily business operations.
  • Assisted with invoicing, payment processing, and preparation of project documents as needed.
  • Delivered exceptional customer service by resolving client inquiries promptly and effectively.

Wholesale Clothing Representative

The Classic
Los Angeles, CA
10.2013 - 10.2014
  • Managed multiple phone lines to ensure efficient communication.
  • Performed general secretarial duties, including meeting scheduling and appointment setup.
  • Organized and received samples for tradeshows to enhance marketing presence.
  • Participated in trade shows and marketing events to promote brand visibility.
  • Resolved queries regarding styles, pricing, and availability to assist customers.
  • Processed and invoiced company orders to maintain accurate financial records.
  • Coordinated logistics scheduling to optimize operational workflows.

Courtesy Clerk/ Cashier

Ralphs Grocery Store
Glendale, CA
11.2012 - 10.2013
  • Packed grocery items carefully in paper or plastic bags.
  • Retrieved shopping carts from parking lot and surrounding areas and returned carts to store.
  • Checked prices for other employees and customers as requested
  • Returned all unwanted items left at checkout counter to appropriate shelf locations.
  • Obtained bags and paper towels and supplies to designated sources.
  • Assisted customers by obtaining items from shelves, freezers, coolers, bins, tables, or containers or direct them to appropriate location
  • Responded positively to customer's inquiries and assisted customers with purchases.
  • Performed cleaning of store, lunch areas and restrooms.
  • Maintained store front and ensured customer needs were met
  • Hands-on experience in accepting payments from customers and give change and receipts
  • Highly skilled in using scanners, cash registers, and calculators to calculate the price of items that customers buy
  • In-depth knowledge of handling returns and exchanges of goods

Waitress/Hostess

Ostioneria Colima Restaurant
Los Angeles, CA
05.2012 - 10.2012
  • Greet guest and make them feel comfortable
  • Learn menu items and be able to describe them appropriately to guests
  • Take beverage and food orders
  • Deliver beverages and food in a timely manner
  • Check-in with guest to ensure that everything is going well
  • Clear dirty dishes from table
  • Refill beverages throughout the meal
  • Deliver guest's bill and thank them for dining at the restaurant
  • Work with other servers and be a team player

Personal Assistant

Ace Tax Prep
Pico Rivera, CA
12.2011 - 01.2012
  • Filed documents
  • Managed multi-lined phones
  • Process client files and schedule appointments
  • Prepared Templates for all Files and Events
  • Maintain/run office in managers/owners absence
  • Maintained office presentable at all times
  • Attended clients with Courtesy and Respect

Education

High School Diploma -

Bell High School
Bell, CA
06.2012

Skills

  • Client communication
  • Attention to detail
  • Computer proficiency
  • Multi-line phone proficiency
  • Front office management
  • Problem Solving & Multitasking
  • Showroom & Front Desk Management
  • Appointment Scheduling & Calendar Coordination
  • Vendor & Supply Management
  • Invoicing & Payment Processing
  • Document Preparation & Filing
  • Phone & Email Communication
  • Sales & Installation Support Coordination
  • Bilingual in English & Spanish

References

Available Upon Request

Timeline

Administrative Assistant & Office Manager

Carpet Studio & Design
10.2015 - 01.2024

Wholesale Clothing Representative

The Classic
10.2013 - 10.2014

Courtesy Clerk/ Cashier

Ralphs Grocery Store
11.2012 - 10.2013

Waitress/Hostess

Ostioneria Colima Restaurant
05.2012 - 10.2012

Personal Assistant

Ace Tax Prep
12.2011 - 01.2012

High School Diploma -

Bell High School

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