Mary E. Mayo
North Andover,MA
Summary
Ready to offer exceptional leadership and planning abilities to take on a new role as Director of Youth Services. Demonstrated expertise in cultivating and managing exceptional teams to provide high quality programs and service that promote healthy youth development.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Director of Operations
YMCA Of The North Shore - Ipswich Family YMCA
2021.01 - Current
- Lead a team of nine program directors in the areas of Membership, Aquatics, Child Care, Camp, Sports, Health & Wellness and Facilities
- Plan and execute promotional activities to drive community engagement and increase membership and program numbers.
- Ensure financial responsibility with a total budget of over $2M
- Collaborate with community partners to create a shared vision and goal for the communities we serve
- Work with local board of directors on strategy and new initiatives.
- Oversee day-to-day activities in accordance with our local YMCA objectives.
- Work collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
- Define, implement and revise operational policies and guidelines.
- Achieve team goals through formalized training plans, coaching and performance management.
Association After School Director
YMCA Of The North Shore - Association
2017.11 - 2020.12
- Supported Association After School Directors with program implementation; licensing and staff recruitment across seven locations and 28 programs
- Ensured high quality programs through observation and evaluations
- Guided Directors in implementation of Y initiatives and grants
- Secured additional grant and funding opportunities
- Managed a DESE Grant of $1.4M to provide remote tutoring and a Summer Literacy Program for 6 weeks for over 200 students.
- Established performance goals for each department and provided feedback on methods for reaching those milestones.
Director of Child Care Operations
YMCA Of The North Shore - Greater Beverly
2015.08 - 2017.10
- Responsible for recruitment, hiring, training and evaluation of full and part-time educators for licensed early education, after school and camp programs
- Lead a team of eight full-time directors and over 150 part-time educators and seasonal camp staff servicing 700 – 3000 students in the Greater Beverly and Hamilton Wenham communities
- Create new and innovative strategies for quality program and camp implementation
- Establish and implement three summer literacy programs for rising first, second and third graders, totaling 180 students in collaboration with the City of Beverly and Beverly Public Schools.
- Lead camp directors for a successful camp season for over 25 different day camp options
- Ensure financial responsibility with a total budget of over $3.5M
- Engage and drive team for annual campaign fundraising efforts
- Collaborate with Parent Advisory boards and committees
- Secure multi-year RFP contracts with public schools and communities
- Develop partnerships as a community liaison with local agencies such as Beverly Public Schools, regional social services agencies, local colleges and city officials
- Present literacy outcomes to the Y of the USA, City of Beverly and the Greater Beverly Board of Directors
- Secure grant funding for education, camp, fitness and recreational programs
- Experience and involvement with our diverse membership population ranging from youth members to our aging population.
- Maintained high-quality child care standards based on developmentally appropriate practices.
- Articulated our Y's mission to stakeholders to solicit support in realizing our mission.
Youth Services Director
YMCA Of The North Shore - Greater Beverly
Beverly , MA
2008.01 - 2015.08
- Administered daily operations of seven Department of Early Education and Care licensed school age programs, with over 500 total students enrolled
- Recruited, interviewed and hired staff members over 65 full and part time staff offering exceptional talent and brought great skills to team.
- Composed annual staff evaluations and created professional development plans
- Monitored and evaluated programs through written observations using EEC, QRIS and ECERS standards
- Facilitated weekly staff meetings, conducted monthly staff trainings, created and implemented
- Plan and implement year-around marketing strategies
- Create and adhere to program budgets for responsible departments with budgets totaling over $1.2 million
- Lead teams of volunteers and board members for Annual Campaign
- Established working relationship with community agencies and leaders including district school personnel, local businesses, social workers and city officials
Education
Bachelor's Degree of Science - Sports Management
Endicott College
Beverly, MA05.1999
Skills
- Nonprofit Leadership
- Financial Responsibility
- Service to Community
- Hiring and Onboarding
- High Quality Programs
Certification
- American Health & Safety Institute Trainer (First Aid & CPR Trainer)
- Y USA Team Leader Certification Y USA
- School Age Child Care Trainer Y USA
- Working with Youth 5 -12 Trainer
Timeline
Director of Operations
YMCA Of The North Shore - Ipswich Family YMCA
2021.01 - Current
Association After School Director
YMCA Of The North Shore - Association
2017.11 - 2020.12
Director of Child Care Operations
YMCA Of The North Shore - Greater Beverly
2015.08 - 2017.10
Youth Services Director
YMCA Of The North Shore - Greater Beverly
2008.01 - 2015.08
Bachelor's Degree of Science - Sports Management
Endicott College
- American Health & Safety Institute Trainer (First Aid & CPR Trainer)
- Y USA Team Leader Certification Y USA
- School Age Child Care Trainer Y USA
- Working with Youth 5 -12 Trainer
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