Mary Elizabeth Dizon
Temple City,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Consistently seeks ways to increase office efficiency and boost team productivity with exceptional clerical support. Skillfully manages records and data.
Overview
18
18
years of professional experience
Work History
Office Assistant
USC Arcadia Hospital
Arcadia, CA
09.2021 - Current
- Assists and supports the performance improvement and infection control departments by performing surveillance activities, data collection and data submission as it relates to infection control, Joint Commission, risk management and performance improvement mandates.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Coordinated office activities to streamline operations and promote compliance with organizational policies.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
- Reviewed files, records and other documents to obtain information or respond to requests.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Operated photocopiers and scanners, facsimile machines and personal computers.
- Maintained an organized filing system of paper documents and electronic files.
- Prepared meeting agendas, attended meetings and recorded and transcribed minutes.
- Maintained and updated filing, inventory and database systems.
Unit Secretary
Methodist Hospital Of Southern California
Arcadia , CA
07.2006 - 09.2021
- Observing cardiac monitors on a 40 bed unit.
- Processed physician orders ensuring accuracy.
- Assisted nursing staff with administrative tasks such as preparing charts.
- Answered telephones and directed calls to appropriate medical staff.
- Collaborated with multi-disciplinary staff to improve patient care
- Adhered to HIPAA requirements to safeguard patient confidentiality.
- Provided patient information to facilitate timely admissions and discharges.
- Assisted with admitting processes including completing forms, obtaining signatures.
- Maintained patient records, medical histories, test results and other pertinent information in the hospital's computer system.
- Ordered and maintained supply inventory.
- Greeted visitors and patients in a courteous and friendly manner.
- Communicated with patients with compassion while keeping medical information private.
- Compiled physical and digital documents, charts and reports.
- Transcribed doctors' orders, including medication and lab test requests.
- Managed unit call reception and routed calls to correct department.
- Provided clerical support including filing, faxing, photocopying and data entry of patient information into electronic health record systems.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues for positive patient outcomes.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
High School Diploma -
Mountain View High School
El Monte, CA06-1995
Skills
- Data Entry
- Administrative Support
- Meeting Planning
- Office Administration
Timeline
Office Assistant
USC Arcadia Hospital
09.2021 - Current
Unit Secretary
Methodist Hospital Of Southern California
07.2006 - 09.2021
High School Diploma -
Mountain View High School
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