Mary Elizabeth Luquis
Orlando,FL
Summary
Human resources professional prepared to contribute valuable experience in HRIS, talent acquisition, employee engagement, and compliance. Valued for fostering teamwork and consistently achieving results through adaptability and reliability. Proficient in continuous improvement and strategic planning.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Assistant Manager, Human Resources
Greater Orlando Aviation Authority
03.2023 - 06.2024
- Streamlined HR processes for increased efficiency by optimizing workflows and introducing automated solutions.
- Administered benefits programs effectively, ensuring accurate enrollment and timely processing of claims.
- Maintained detailed records of employee data securely, safeguarding sensitive information from unauthorized access or disclosure.
- Organized company-wide events that fostered a sense of community among employees while reinforcing organizational values.
- Coordinated employee exit processes, conducting thorough exit interviews to gather valuable insights for future improvement efforts.
Human Resources Information System Analyst
Greater Orlando Aviation Authority
09.2021 - 03.2023
- Ensured accuracy and completeness of data in master files and various support tools
- Identified opportunities to improve existing HRIS processes, functionality, and workflow, and maximized technological capabilities to reduce manual processes and improve data management and efficiency
- Assisted with the execution of system changes (updates, integrations, new configurations), participate in all aspects of system testing, and assist with the roll-out
- Assisted employees in all levels of employee life-cycle: recruiting, on-boarding, leave of absence, development, retention, training, separation
Human Resources Business Partner / HRIS Coordinator
Production Resource Group
11.2020 - 12.2021
- Trained employees on several HRIS systems including Cornerstone, ADP eTime, ADP IE9, ADP Workforce Now, Fusion, ICIMS
- Assisted with the execution of system changes (updates, integrations, new configurations), participated in all aspects of system testing, and assisted with the roll-out
- Provided human resource management for California-based locations, and assisted with Southeast locations
- Assisted employees in all levels of employee life-cycle: recruiting, on-boarding, leave of absence, development, retention, training, separation
- Managed complex employee relations issues to promote a healthy workplace culture.
- Coached managers on effective employee relations strategies to address workplace conflicts proactively.
House Manager / Leader on Duty
Dr. Phillips Center for the Performing Arts
10.2016 - 12.2020
- Provided superior guest service to assist patrons with show experience in a 2,700-seat house and 250-seat house
- Managed the coordination of both internal and third-party special events by collaborating and overseeing Food and Beverage, Production, Facility & Engineering partners
- Managed, trained, and supervised thirty to forty Guest Service Representatives and volunteers for each show
- Settled merchandise sales with external vendors
Financial Analyst / Payroll Processor
Production Resource Group
04.2019 - 11.2020
- Processed two separate payroll codes with a total of 200 full-time hourly and salaried employees and a range of 80-200 on-site technicians for a weekly payroll system
- Collected data from several systems and collated it into a usable method to analyze costs and revenue; determined achievements and opportunities in sales proposals versus actualities
- Ensured data output consistent from system to system by conducting audits and working with Sales Executives
- Input new hires for various locations into ADP and ensured accurate new hire paperwork was uploaded
- Coordinated with HR, Corporate Payroll, Union Business Agent to solve conflicts
- Ensured company pay practices were in compliance with all federal and state laws Responded timely and professionally to all inquiries and requests for information Analyzed costs and verified if associated with the correct cost center
Office Manager / Human Resources /Payroll Processor
Production Resource Group
02.2018 - 04.2019
- Managed and provided human resources to the entire Southeastern United States Recruited, onboarded, and processed new hire paperwork for all full-time new hires including I-9, W2, benefits
- Processed two separate payroll codes with a total of 200 full-time hourly and salaried employees and a range of 80-200 on-site technicians for a weekly payroll system
- Ensured company pay practices were in compliance with all federal and state law
- Managed PTO and benefits for over 200 people.
- Coordinated with all departments of organization for large relocation and consolidation of two warehouse buildings with over 200 employees into a new 140,000 square foot facility
- Organized employee events in multiple states including National Sales Meetings, team training, holiday parties, required policy seminars, barbecues, and other employee engagement events
Labor Coordinator
Production Resource Group
12.2016 - 04.2018
- Scheduled talent throughout the Southeast region for shows with needs ranging from one project manager to two hundred technicians
- Trained new labor coordinators throughout the international company for proper budgetary tracking, scheduling processes, and effective technical talent negotiation
- Managed labor budgets effectively to ensure appropriate profit margin and continually exceeded
margin expectations - Organized new hire paperwork process for all new on-site technicians.
- Collected and verified weekly time sheets from shows throughout the United States
- Prepared payroll documentation and ensured payroll laws were adhered to in regards to state work rules and union contracts
Services Coordinator / Account Coordinator
Disney Institute
03.2012 - 09.2015
- Led several efficiency projects with software including template creation and serving as Super User for three systems.
- Coordinated over 100 corporate events and training sessions each year with an average of 200 guests
- Supported the sales effort by creating contracts and managing relationships Collaborated with internal Disney departments to create and verify Banquet Event Orders
- Provided sales, marketing, and logistical support for both domestic and international events that resulted in seven-figure sales during the 2014 fiscal year Managed Disney Institute branding for domestic and international public programs by ensuring brand guidelines were in adherence
Production Assistant / Scheduling Back-Fill
Disney Institute
03.2011 - 03.2012
- Provided on-site solutions and support to both facilitators and clients during events
- Coordinated guest tours including managing transportation, food and beverage, entertainment, and field experiences at Walt Disney World parks and facilities
- Scheduled 75 facilitators and production assistants for all programs during a ten-week back-fill opportunity
Education
MA - Arts Management
Montclair State University
BA - Theatre Studies
Kent State University
Skills
- HRIS Systems ATS Systems LMS Systems
- Project Management
- Labor Scheduling
- Employee Engagement
- Staff and User Training
- HR analytics
- HR policies and procedures
- Benefits administration
- Payroll administration
- Onboarding and orientation
- Career development
- Succession planning
Certification
SHRM - CP
Timeline
Assistant Manager, Human Resources
Greater Orlando Aviation Authority
03.2023 - 06.2024
Human Resources Information System Analyst
Greater Orlando Aviation Authority
09.2021 - 03.2023
Human Resources Business Partner / HRIS Coordinator
Production Resource Group
11.2020 - 12.2021
Financial Analyst / Payroll Processor
Production Resource Group
04.2019 - 11.2020
Office Manager / Human Resources /Payroll Processor
Production Resource Group
02.2018 - 04.2019
Labor Coordinator
Production Resource Group
12.2016 - 04.2018
House Manager / Leader on Duty
Dr. Phillips Center for the Performing Arts
10.2016 - 12.2020
Services Coordinator / Account Coordinator
Disney Institute
03.2012 - 09.2015
Production Assistant / Scheduling Back-Fill
Disney Institute
03.2011 - 03.2012
MA - Arts Management
Montclair State University
BA - Theatre Studies
Kent State University
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