Summary
Overview
Work History
Education
Skills
Timeline
Generic

Maryellen Kelley

Westfield,ME

Summary

I'm a detail-oriented person with strong communication and project management skills. I can juggle multiple tasks effectively in busy environments. People appreciate my proactive approach to spotting and solving problems, always looking to improve processes and help the team succeed. Im organized and dependable, handling various priorities with a positive attitude. I'm open to taking on extra responsibilities to help meet our goals. I'm also proactive and goal-driven, with solid time management and problem solving abilities. known for being reliable and adaptable, I learn new skills quickly and am eager to use these strengths to support the team.



Overview

18
18
years of professional experience

Work History

Foster Care Coordinator

Department of Health and Human Services
08.2024 - Current

My job responsibilities as a Community Care Worker/Foster Care Licensing:


* Monitored ongoing compliance of licensed foster homes through regular inspections and evaluations, identifying opportunities for improvement.

* Fostered strong relationships with community partners to identify additional resources for families in need.

* Supported placement stability by providing ongoing assistances and resources to foster families.

* Improved the quality of foster care by conducting thorough home studies and assessments.


Eligibility Specialist

Department of Health and Human Services
01.2019 - 08.2024

My job responsibilities as an Eligibility Specialist are as follows:


* Provided one-on-one assistance during intake for TANF, MaineCare, and SANP benefits.

* Answered phone inquiries and offered support regarding TANF, MaineCare, and SNAP programs.

* Improved client satisfaction through timely and accurate eligibility determinations for various assistance programs.

* Conducted applicant interviews and clarified the range of available benefits.

* Assisted clients with the completion of eligibility forms, applications, and necessary documentation.


Case Aide

Department of Health and Human Services
02.2011 - 01.2019

My job responsibilities as a Case Aide were as follows:


* Supervised interactions between parents and their children.

* Prepared court documents and issued notifications for court dates.

* Transported children to appointments and visitations.

* Established a strong rapport with clients through empathy, active listening, and effective communication skills.

Office Associate II

Department of Health and Human Services
03.2008 - 02.2011

My job responsibilities as an Office Assistant II were as follows:


* I managed incoming calls and correspondence, ensuring efficient communication.

* Facilitated TANF orientations and guided clients in understanding the program.

* Provided information and support to clients in accessing health services

Education

No Degree - Electives/40+ Credit Hours

Northern Maine Community College
Presque Isle, ME

Skills

  • Goal setting and monitoring
  • Decision-making
  • Conflict resolution
  • Motivational interviewing
  • Visitation experience
  • Attention to detail
  • Time management
  • Organizational skills
  • Multitasking

Timeline

Foster Care Coordinator

Department of Health and Human Services
08.2024 - Current

Eligibility Specialist

Department of Health and Human Services
01.2019 - 08.2024

Case Aide

Department of Health and Human Services
02.2011 - 01.2019

Office Associate II

Department of Health and Human Services
03.2008 - 02.2011

No Degree - Electives/40+ Credit Hours

Northern Maine Community College