Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mary Ellen Rosas

Albuquerque,NM

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

38
38
years of professional experience

Work History

Retail Associate

Sam's Club
05.2024 - Current
  • Provided excellent customer service by assisting shoppers with locating products, answering inquiries, and resolving complaints efficiently and professionally.
  • Restocked tables & ???????, maintained clean and organized displays, and ensured product availability in accordance with merchandising standards.
  • Adhered to company policies, safety guidelines, and loss prevention procedures.
  • Implemented efficient restocking methods to reduce downtime during peak hours.

Purchasing Assistant

Woodworker's Supply Inc
07.1987 - 12.2023

PURCHASING AGENT

  • Managed vendor relationships to optimize purchasing processes and ensure timely delivery of goods.
  • Facilitated smooth operations through accurate tracking of purchase orders, invoices, and payments.
  • Maintained complete documentation and records of all purchasing activities.
  • Ensured timely delivery of materials through effective planning and coordination with suppliers.

STOCKER

  • Organized and restocked merchandise to ensure optimal inventory levels and product availability.
  • Collaborated with team members to streamline stocking processes, enhancing overall efficiency.

INVENTORY CONTROL

  • Maintained cleanliness and safety standards in stock areas to promote efficient workflow.
  • Contributed to higher sales figures through effective merchandising strategies and inventory control.

SHIPPING & RECEIVING

  • Oversaw shipping and receiving operations, ensuring timely and accurate processing of shipments.
  • Streamlined inventory control processes for improved accuracy and organization.
  • Implemented process improvements, enhancing overall efficiency in shipping logistics.

CUSTOMER SERVICE

  • Resolved customer inquiries and issues efficiently, enhancing overall satisfaction.
  • Trained new staff on company policies and customer service protocols.
  • Streamlined communication between departments to improve response times.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Education

No Degree - Physical Education And Coaching

New Mexico Highlands University
Las Vegas, NM
05-1986

Skills

  • Dependable performance
  • Positive demeanor
  • Reliability and punctuality
  • Approachability
  • Independent learning
  • Proactivity

  • Retail product presentation
  • Able to lift 50 lbs
  • Time management
  • Customer service
  • Proficient in Spanish
  • Inventory management

Languages

Spanish

Timeline

Retail Associate

Sam's Club
05.2024 - Current

Purchasing Assistant

Woodworker's Supply Inc
07.1987 - 12.2023

No Degree - Physical Education And Coaching

New Mexico Highlands University