Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mary Ellen Smith

Denton,TX

Summary

Dynamic Dispatch Manager with proven expertise at Truck King, LLC, excelling in workflow and route planning. Skilled in phone dispatch and DOT compliance, I foster strong relationships with drivers and clients, ensuring timely deliveries and operational efficiency. Recognized for enhancing logistics processes and maintaining high standards in a fast-paced environment.

Overview

15
15
years of professional experience

Work History

Dispatch Manager

Truck King, LLC
04.2021 - 03.2025
  • Managed day-to-day logistics and vehicle dispatch operations with a focus on efficiency and on-time deliveries.
  • Dispatched and tracked 50-80 loads/shipments daily, ensuring accuracy and timely execution.
  • Communicated effectively with drivers, clients, and transportation professionals to coordinate routes and resolve issues promptly.
  • Demonstrated strong multitasking abilities in a fast-paced environment while managing multiple schedules and priorities.
  • Built and maintained strong relationships with drivers and customers, fostering trust and ensuring repeat business.

Office Assistant

Hulcher Services Inc
10.2017 - 03.2020

Administrative Assistant - Operations/Mechanical & DOT

  • Created spreadsheets for varied Operations needs.
  • Managed department reports.
  • Tracked fleet/equipment repairs and maintenance.
  • Updated DOT files per company/state/national standards.

Administrative Assistant - Safety & Training Department

  • Maintained Safety and Training databases.
  • Ordered and oversaw PPE inventory.
  • Responsible for daily/weekly/ monthly Safety & Training reports.

Assistant Director/Interim Director

Denton Christian Preschool
08.2010 - 08.2016

Assistant Director - Interim

  • Managed budgetary allocations for academic year.
  • Researched, applied, and maintained grant writing opportunities.
  • Aligned with teaching staff to assist with additional resources as required.
  • Lead partnership opportunities with facilities operations.

Office Assistant

  • Handled incoming calls, copying, faxing, sorting mail, filing.
  • Used Quickbooks to maintain tuition, donations and fundraising accounts..
  • Assisted with grant writing - City of Denton, United Way, Denton Benefit League.
  • Attended to payroll, monthly expenses and banking needs.
  • Maintained student, university work study, and volunteer files.

Teacher

  • Provided a safe, nurturing learning environment for at-risk preschoolers.
  • Planned/Executed age appropriate lesson plans.
  • Assisted in planning/organizing family events.
  • Mentored/Assisted university students needing observation/practicum hours.

Education

Bachelor of Science - Early Childhood Education

Texas Woman's University
Denton, TX
12-2009

Skills

  • Workflow planning
  • Route planning
  • Phone dispatch
  • DOT compliance
  • Microsoft Office/Excel
  • Quickbooks
  • Data Entry
  • Communication/Interpersonal Skills

Timeline

Dispatch Manager

Truck King, LLC
04.2021 - 03.2025

Office Assistant

Hulcher Services Inc
10.2017 - 03.2020

Assistant Director/Interim Director

Denton Christian Preschool
08.2010 - 08.2016

Bachelor of Science - Early Childhood Education

Texas Woman's University