Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Professional Support Staff Association Board Member, 2024
Languages
Timeline
Generic

Maryem Sheded

Summary

Results-driven Career Coach & Business Development Strategist with 6+ years of experience empowering at-risk and underserved youth through employment readiness, skill development, and career advancement. Proven success in managing 90+ youth caseloads, achieving a 47% employment placement rate, and facilitating industry-recognized certifications. Adept at building strategic partnerships, securing funding, and optimizing workforce development programs to drive sustainable impact.

With a Bachelor of Science in Criminal Justice, I leverage expertise in human behavior, analytical thinking, and strategic problem-solving to enhance business development and operational efficiency. Skilled in process optimization, partnership development, and program scalability, I excel at identifying opportunities, expanding networks, and implementing growth strategies that foster long-term success.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Career Coach

WorkTexas-Workforce Solutions
05.2024 - Current
  • Managed a caseload of over 90 youth, providing individualized career coaching, employment support, and skill development.
  • Served as the primary point of contact for the youth program at The Opportunity Center, overseeing and coordinating training initiatives aimed at enhancing and developing skills among youth participants.
  • Educated participants on available programs, benefits, and services, empowering them to make informed decisions about their career needs.
  • Designed and implemented a job readiness assessment, increasing candidate preparedness by 30%.
  • Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize youth support strategies.
  • Served as liaison between management and staff on matters related to ethics, integrity, and compliance concerns or inquiries.
  • Established strong relationships with local businesses, training providers, and workforce agencies to create employment and certification opportunities.
  • Restructured workflows to increase team accuracy from 78.15% to 92.86% in three months, optimizing service delivery.
  • Maintained detailed case records and ensured compliance with program goals and funding requirements.

Advancement Coordinator

Houston Classical
10.2023 - 05.2024
  • Evaluated effectiveness of past campaigns by analyzing data on performance metrics such as attendance figures at events or average donation amounts per appeal.
  • Managed internal communications related to advancement initiatives ensuring all staff members were informed about upcoming fundraising events or campaigns they could participate in or promote to their networks.
  • Provided live social media and blog coverage of conferences and executive-level events in partnership with social media team.
  • Strengthened relationships with major donors by arranging meetings between them and organizational leaders for meaningful engagement opportunities.
  • Improved database management by implementing efficient systems for updating and maintaining accurate donor records.
  • Assisted in the creation of compelling fundraising appeals to engage potential donors and inspire ongoing support for the organization''s mission.
  • Attended networking events as a representative of the organization, expanding its reach within the local community and connecting with potential supporters.

Program Coordinator

Lone Star College System
09.2021 - 10.2023
  • Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
  • Established strategic partnerships with external organizations, expanding program reach and impact.
  • Oversaw $1.5M in capital projects, driving timely execution and fiscal responsibility.
  • Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
  • Led cross-functional teams to implement the Advancing Proficiency in Emergency Response Initiative, ensuring compliance and efficiency.
  • Led training sessions for staff and volunteers, fostering a knowledgeable and cohesive team environment.
  • Monitored performance metrics closely to evaluate areas requiring intervention or adjustment, making data-informed decisions that contributed positively towards overall results.

Registrar Operations Coordinator

Lone Star College System
09.2020 - 09.2021
  • Organized, reviewed, and filed paperwork for secure recordkeeping.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Ensured accurate student records by diligently maintaining and updating information in the database.
  • Updated computer system with latest information to keep records current and accurate using Clearinghouse and iStar system.
  • Assisted with accreditation efforts through meticulous record-keeping and timely submission of required documentation.
  • Improved data integrity by conducting regular audits of student records and making necessary corrections.

Education

Bachelor of Science - Criminal Justice

Sam Houston State University
Huntsville, TX
06-2020

Skills

  • Confidential Services
  • Career Development Counselor
  • Strategic Planning & Execution
  • Case management & youth development
  • Business Process Optimization
  • Data Migration & Compliance
  • Certification & vocational training support
  • Academic advising
  • CRM & Project Management Software
  • Program compliance & reporting
  • Proposal Development & Negotiation

Accomplishments

  • Recognized by Workforce Solutions for consistently maintaining over 91% accuracy in monitoring and compliance for 2024-2025.
  • Recognized by Workforce Solutions for consistently achieving high performance on monthly quality reports for 2024-2025.
  • Achieved Certificate of Recognition from Workforce Solutions for achieving the highest youth enrollments and work experience placements in 2017-2018.

Affiliations

  • Professional Women's Group
  • MAX Mentorship

Certification

  • Project Management Professional (PMP) – Project Management Institute (Pending)
  • WIOA Program Exercises - Workforce Solutions


Professional Support Staff Association Board Member, 2024

  • Advocate for professional development initiatives, fostering growth opportunities for support staff across the organization.
  • Collaborate with leadership to implement policies that enhance workplace efficiency, employee engagement, and organizational culture.
  • Develop and oversee initiatives that support workforce development, mentorship programs, and career advancement resources.
  • Facilitate networking and knowledge-sharing events, strengthening community partnerships and professional connections.

Languages

English
Native or Bilingual
Arabic
Native or Bilingual

Timeline

Career Coach

WorkTexas-Workforce Solutions
05.2024 - Current

Advancement Coordinator

Houston Classical
10.2023 - 05.2024

Program Coordinator

Lone Star College System
09.2021 - 10.2023

Registrar Operations Coordinator

Lone Star College System
09.2020 - 09.2021

Bachelor of Science - Criminal Justice

Sam Houston State University
Maryem Sheded