Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Maryetta Brown

Lincoln,CA

Summary

Dynamic professional with extensive experience at the United States Postal Service, excelling in parcel delivery and customer service. Proven ability to foster strong relationships while ensuring compliance with postal regulations. Recognized for exceptional safety awareness and effective problem-solving skills, consistently achieving high customer satisfaction and operational efficiency.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Mail Carrier

United States Postal Sevice
11.2013 - 11.2024
  • Developed strong relationships with customers, providing exceptional service by addressing concerns promptly and professionally.
  • Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
  • Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
  • Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.
  • Kept an organized vehicle workspace, ensuring quick access to necessary tools and materials for successful deliveries.

Cashier Team Lead

Pagano's Hardware Mart
01.2012 - 08.2013
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
  • Developed strong relationships with repeat customers through friendly service interactions.

Assistant Supervisor

Thrift Town
01.2011 - 12.2012
  • Managed daily tasks, delegating responsibilities effectively to optimize team resources and meet deadlines.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Submitted documentation and reports to upper management.
  • Worked with management team to implement proper division of responsibilities.
  • Coordinated with day shift supervisor to balance staffing as workloads changed.
  • Worked closely with other supervisors to create a cohesive, high-performing team that consistently met or exceeded company objectives.

Education

Sacramento City College
Sacramento, CA

Bachelor of Science - Clinical Psychology

Liberty University
Lynchburg, VA
06-2026

Skills

  • Safety awareness
  • Weather tolerance
  • Vehicle loading
  • Postal regulations
  • Parcel delivery
  • Package handling

Certification

  • Commercial Driver's License (CDL) - [State] Department of Motor Vehicles.

Timeline

Mail Carrier

United States Postal Sevice
11.2013 - 11.2024

Cashier Team Lead

Pagano's Hardware Mart
01.2012 - 08.2013

Assistant Supervisor

Thrift Town
01.2011 - 12.2012

Sacramento City College

Bachelor of Science - Clinical Psychology

Liberty University
Maryetta Brown