Mary Frances Bossaller

• Answering phone
• Scheduling appointments
• Cleaning salon
• Kept reception area clean and neat to give visitors positive first impression.
• Confirmed appointments, communicated with clients and updated client records.

• Assisting teachers with childcare
• Cleaning day care
• Feeding and diapering babies
• Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
• Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.

• Providing excellent service at courtesy booth and checkout stations
• Money handling: checking, cashing checks, money orders
• Spoke with upset customers and notified appropriate management to resolve conflicts.

• Providing customer services as a cashier
• Bagging groceries and retrieving carts
• Cleaning cashier station
• Notified management of associate theft, customer shoplifting, unauthorized mark downs and property defacement.

• Cleaning the theater and concession area
• Handling money (cash, credit cards)
• Sold admission, processed payments and issued tickets.
• Greeted customers with smile and provided friendly, knowledgeable service.

• Entertaining and taking care of infants and children 0 – 5 years old
• Cleaning Nursery
• Promoted good behavior with positive reinforcement methods.

GPA: 3.4, Orchestra (viola), child development, fine arts