Mary Frances Cochran
Farmington,UT
Summary
Highly trained Photo Specialist versed Photoshop and Lightroom, as well in maintaining processing equipment and inventories. Hard worker and collaborative individual with great people skills. Proven success in detail-oriented work producing photos and forward-thinking mindset to improve production.
Overview
18
18
years of professional experience
Work History
Lab Manager
Busath Photography
Salt Lake City, Utah
05.2011 - Current
- Manage orders from time placed with sales to finished work. This includes assigning orders to retouchers, inspecting retouch on return from retoucher, cropping and printing photos, managing deadlines and ensuring photo print quality standards.
- Designed processes to increase efficiency by minimizing error and reducing repetitive tasks. Changed process of how each photo is textured from spraying one by one to rolling sheets with multiple photos at a time.
- Interviewed, hired and trained lab technicians on the finishing process of spraying, cutting, mounting and packaging photos.
- Determined quality department standards, practices and procedures when reprints are needed. Inspected photos and employee progress throughout production.
- Reported production malfunctions to managers when needed and worked to find resolutions when production process needed improvement or equipment needed attention.
- Manage lab inventory, placing orders for paper, canvas, ink, packaging supplies, mount board, finishing spray, frames etc.
- Managed escalated customer orders to meet aggressive deadlines and special orders.
- Maintained lab printers and processing equipment, ensuring proper functioning.
- Increased customer satisfaction by resolving canvas cracking or reprint issues.
- Worked with Busath clients to understand needs and provide specific retouching service for approval before printing.
Photo Lab Associate
Costco
Bountiful, UT
03.2008 - 05.2011
- Examined developed prints to determine defects such as broken lines, spots or blurs.
- Calculated and mixed chemicals to develop reels, including developer, stop bath and fixer chemicals.
- Assessed customer needs and examined order contents to identify processing requirements and timelines.
- Accepted and completed in-person and online orders for photographs.
- Maintained lab printers and processing equipment, ensuring proper functioning for each shift.
Education
Bachelor of Science - Communications
University of Utah
Salt Lake CitySkills
- P>Quality control
- P>Relationship development
- P>Problem resolution
- P>Organization
- P>Process improvement
- P>Staff training and development
- P>Critical thinking
- P>Photo color critique
- P>Meeting tight deadlines
Personal Information
Title: Lab Manager, Photo Editor
Timeline
Lab Manager
Busath Photography
05.2011 - Current
Photo Lab Associate
Costco
03.2008 - 05.2011
Bachelor of Science - Communications
University of Utah