Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
TruckDriver

Mary Frances Elder

Columbus,OH

Summary

Conscientious Truck Driver knowledgeable about DOT safety regulations and route planning. Accident-free safe driver with clean MVR with no violations. Safety-focused Truck driver with outstanding work ethic and more than. Skilled in customer service and following DOT requirements and good safety practices.

Overview

18
18
years of professional experience
1
1
Certificate

Work History

Truck Driver

Werner Enterprises
Springfield, OH
10.2023 - 12.2023
  • Read and interpreted maps to determine vehicle routes.
  • Verified load against shipping papers to ensure accuracy of shipment.
  • Implemented daily DOT pre-trip inspections to reduce risks or delivery delays.
  • Drove tractor-trailer combinations to transport and deliver products, livestock or other materials.
  • Recorded expenses and maintained receipts.
  • Loaded and unloaded cargo using forklifts or other material handling equipment.
  • Completed vehicle recoveries, private tows and involuntary retrievals in collaboration with businesses and police departments.
  • Established relationships with agency representatives to complete towing jobs efficiently and according to procedures.
  • Processed shipment documents neatly and efficiently for each load.
  • Coordinated with dispatch to receive updates, communicate efficient routes and convey delays.
  • Communicated with dispatchers regarding pickup and delivery times.
  • Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
  • Adhered strictly to company policies concerning alcohol use while operating a commercial motor vehicle.
  • Maintained updated knowledge through continuing education and advanced training.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.

Amazon DSP Driver

Yess Logistic LLC
Columbus, OH
02.2023 - 06.2023
  • Loaded and unloaded merchandise efficiently to meet demanding route targets.
  • Inspected vehicle before and after every trip to assess performance and maintenance requirements.
  • Utilized GPS to optimize routes and continuously meet estimated delivery times.
  • Performed pre-trip inspection checks and reported problems to supervisor.
  • Operated standard warehouse equipment to assist with loading and unloading of deliveries.
  • Documented daily mileage, gas, and other data.
  • Maintained accurate logs of vehicle inspections and repair status.
  • Maintained schedule of class assignments to meet deadlines.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Casual Package Driver

United Parcel Service, UPS
Columbus, OH
10.2022 - 01.2023
  • Updated daily logs with pick up and drop off information as well as any additional notes related to each stop.
  • Operated hand trucks, forklifts, pallet jacks, and other equipment to move product as needed.
  • Conducted emergency vehicle repairs to restore safety and dependability.
  • Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
  • Inspected vehicles for mechanical items and safety issues before leaving on route.
  • Checked loads against shipping papers to verify contents and identify special handling requirements.
  • Determined optimal routes based on GPS application information and knowledge of local routes.
  • Maintained records of deliveries and pick-ups.
  • Followed all applicable traffic laws while driving a company vehicle.
  • Delivered products to customer locations on time.

Licensed Massage Therapist

Whole Family Direct Care, LLC
Perrysburg , OH
12.2015 - 05.2018
  • Provided clients with information on relaxation, postural improvement, stretching and strengthening.
  • Provided safe, effective and appropriate massage therapy techniques with professionalism and an enthusiastic attitude.
  • Maintained clients’ treatment records.
  • Booked appointments, answered phones, greeted clients, handled payments and created client service tickets.
  • Grew sales [50]% in [7] months with a great work ethic and attitude.
  • Sanitized and cleaned massage therapy and common rooms.
  • Performed [25] hours of massage per week with a range of therapeutic methods, including Myofascial Release, Swedish, Myofascial Trigger Point, Myofascial Posture/Pain Assessment, sports(pending) and pregnancy(pending),Reflexology, Sweet Feet Hot Rock and Aromatherapy Massage.
  • Spoke with clients regarding their health history, expectations and described services and procedures.
  • Maintained an inventory of all products and made sure there was always a full stock of each product.
  • Created marketing advertisements.
  • Prepared first time guests over the phone for their selected services.
  • Communicated effectively with management concerning important customer issues.
  • Handled guest complaints calmly and professionally.
  • Restocked linen and laundry in all areas of the office.
  • Offered appointment information updates to guests in a polite and courteous manner.
  • Carefully maintained financial filing system.
  • Maintained work area in a clean and neat fashion to stay productive.
  • Entered client/patients information into the databases quickly and with minimal errors.
  • Answered a high-volume, multi-line telephone promptly and courteously.
  • Directed telephone calls to appropriate departmental personnel.
  • Provided clients with detailed instructions on how to fill out intake forms.
  • Remained polite when speaking with difficult guests on the phone.
  • Followed through with client requests in a timely manner.
  • Performed inventory and restocking assignments as necessary.
  • Managed all front desk tasks, including the maintenance of client records and lab data.
  • Transported soiled linens to the laundry facilities.
  • Greeted all guests in a warm and friendly manner to create a positive first impression of the office.
  • Maintained expert knowledge and awareness of medical office appointment availability.
  • Drained, cleaned and filled mineral tubs for guests after each use.
  • Assessed client needs and developed individualized treatments plans to address the specific health needs of each client.
  • Demonstrated knowledge of anatomy, physiology and kinesiology to create appropriate treatment plans for clients.
  • Performed therapeutic massages of soft tissues and joints using hands, fingers, forearms, elbows or massage devices.
  • Documented clients' medical histories and conditions in order to determine contraindications to treatment.

Registered Medical Assistant

Whole Family Medical Care
Perrysburg, OH
08.2013 - 05.2018
  • Analyzed departmental documents for appropriate distribution and filing.
  • Verified data integrity and accuracy.
  • Obtained documents, clearances, certificates and approvals from local, state and federal agencies.
  • Responded to customer requests via telephone and email.
  • Copied, logged and scanned supporting documentation.
  • Assessed patients and documented their medical histories.
  • Maintained all confidential personnel files, license and CPR compliance records.
  • Organized support groups per week in subjects related to physical and emotional health to ensure long-term patient well-being.
  • Closely monitored acute conditions.
  • Counseled and educated patients about reproductive health issues and wellness. Expertise in STDs, HIV and family planning.
  • Measured urine and delivered specimens to lab.
  • Continually improved knowledge, skills and performance based on feedback and self-identified professional developmental needs.
  • Monitored Infection Control and Critical Incidents, Risk Management and Quality Improvement plans.
  • Certified that equipment and supplies were properly maintained for quality patient care and safety.
  • Developed a system of staff communication that ensured proper implementation of treatment plans and comprehensive patient care.
  • Managed caseload of 20 clients, providing education, treatments, IV therapy, venipuncture and wound care.
  • Evaluated patient care needs, prioritized treatment, and maintained patient flow.
  • Took and recorded patients' temperature, pulse and blood pressure.
  • Documented patient information obtained from interviews.
  • Accurately documented all elements of nursing assessment, treatments, medications, discharge instructions, and follow-up care.
  • Liaised between patients and physicians to ensure patient comprehension of treatment plans.
  • Performed basic physical assessments of newborns and infants.
  • Performed monthly inventory and maintained office and medical supply counts.
  • Monitored patient reactions to drugs and carefully documented progress of individuals participating in clinical trials.
  • Reviewed documentation for compliance with requirements and accuracy of information.
  • Provided DHS (Department of Health Services) with corrective action plans.
  • Provided patient education.
  • Examined patients and dispensed contraceptives and other medications as needed.
  • Effective counseling in health maintenance and disease management.
  • Routinely retracted patient throat cultures and prepared them for lab submission.
  • Assisted doctors with surgeries and non-invasive procedures.
  • Skillfully performed suture removals for patients of all ages.
  • Ensured HIPAA compliance.
  • Assessed need for, ordered, obtained and interpreted appropriate lab tests.
  • Followed infection control procedure

Registered Medical Assistant

Ohio Pain Center
Toledo, OH
03.2013 - 07.2013
  • Scheduled patient admissions and discharges.
  • Delegated staff nurse duties.
  • Ensured safety and well-being of patients.
  • Evaluated patient care needs, prioritized treatment, and maintained patient flow.
  • Performed monthly inventory and maintained office and medical supply counts.
  • Chronic patient care in med-00 unit, adeptly handling all aspects of treatment from medication to wound care to monitoring for many patients.
  • Accurately recorded and reported test results according to established procedures.
  • Investigated and reported issues relating to patient care or conditions that might hinder patient well-being.
  • Consistently complied with applicable laws and regulations and ensured facility adhered to Medicare and Medicaid regulations.
  • Responsible for primary care, case management, and medication management.
  • Assessed need for, ordered, obtained and interpreted appropriate lab tests.
  • Instructed patients and family members on proper discharge care.
  • Managed various general office duties such as answering multiple telephone lines, completing insurance forms and mailing monthly invoice statements to patients.
  • Accurately documented all elements of nursing assessment, treatments, medications, discharge instructions, and follow-up care.
  • Investigated, provided and submitted information to Quality Department about special incidents, events and complaints.
  • Diagnosed and treated patients with chronic and acute health problems such as MI, arrhythmias, asthma, COPD and pneumonia.
  • Liaised between patients and physicians to ensure patient comprehension of treatment plans.
  • Performed vitals/glucose testing and assisted in administering injections and urinalysis.
  • Monitored Infection Control and Critical Incidents, Risk Management and Quality Improvement plans.
  • Ensured efficacy of treatments through monitoring of treatment regimens.
  • Monitored patient reactions to drugs and carefully documented progress of individuals participating in clinical trials.
  • Ensured HIPAA complianc

Registered Medical Assistant

Toledo Clinic Cancer Centers
Toledo, OH
05.2008 - 06.2010
  • Cooperated and communicated effectively with physicians to ensure client satisfaction and compliance with set standards.
  • Performed basic physical assessments of newborns and infants.
  • Ensured HIPAA compliance.
  • Documented patient information obtained from interviews.
  • Skillfully performed suture removals for patients of all ages.
  • Organized and led [number] support groups per [time period] in subjects related to physical and emotional health to ensure long-term patient well-being.
  • Followed infection control procedures.
  • Accurately documented all elements of nursing assessment, treatments, medications, discharge instructions, and follow-up care.
  • Led clinical team in delivering care services that promoted optimal resident health.
  • Performed vitals/glucose testing and assisted in administering injections and urinalysis.
  • Measured urine and delivered specimens to lab.
  • Assessed patients and documented their medical histories.
  • Evaluated patient care needs, prioritized treatment, and maintained patient flow.
  • Self-directed with astute judgment skills. High level of personal accountability.
  • Certified that equipment and supplies were properly maintained for quality patient care and safety.

Toledo Medical Center
Toledo, Ohio
03.2006 - 01.2000
  • Oct.
  • 6, 2002 Pathology Lab, as a Clinical Lab Tech/Phlebotomist in IV Services.
  • Perform.
  • Venipuncture on admitted patients.
  • Patient Registration.

Education

Early Childhood Education Psychology

Owens Community College
Sep 2012

Diploma - Medical assisting

Professional Skills Institute
July 1998

Associate Degree - Early Childhood Education & Administration

Davis College
Aug 2010

Some College (No Degree) - CDL-A

Road Master Driving School
Columbus, OH
08-2023

Diploma - Massage Therapy

Orion Institute
Perrysburg, OH
2015

Skills

  • Clerical procedures
  • [30] WPM typing skills
  • Multi-line phone skills
  • Excellent phone etiquette
  • Computer-literate
  • Effective managerial techniques
  • Microsoft Office Suite proficiency
  • Physical strength
  • Strong knowledge of body mechanics
  • Service orientation
  • Business-savvy
  • Active listening
  • Critical judgment
  • Anatomy
  • Understanding of human behavior
  • Networking
  • Photography expertise
  • Marketing familiarity
  • Guest relations training
  • Safety and sanitation training
  • State Board Issued Limit Clinical Practitioner License in [Ohio]
  • Safe Driving
  • Materials Transport
  • Equipment Operation
  • Route Planning Expertise
  • Planning Ability
  • Refrigerated Trailers Operation
  • Customer-Oriented
  • Accurate Record Keeping
  • Trip Planning
  • DOT Compliance
  • Clean MVR
  • Air Brake Certification
  • Route Planning
  • Problem-Solving Capabilities
  • Vehicle Inspections
  • Shipping and Packaging
  • Defensive Driver Training
  • Safe Driving Practices
  • Strong Work Ethic
  • Mechanical Knowledge
  • Courteous and Polite Demeanor
  • Efficient Trip Planner
  • Dependable and Reliable
  • Logistics Planning
  • Load Security
  • Delivery Scheduling
  • Route Management
  • Document Management

Certification

EKG Certification Vital Signs File Charts (Burdick) Injections Referrals Blood & Urine Testing CPR Certification Cell-Dye 1800 Typing Skills Transcription (Hematology), Certified Piccolo Express Diagnostic Analyzer, Certified Provider for the Ohio Bureau of Workmen Compensation, Certified Aromatherapy, Certified Reflexology, Certified Sweet Feet Hot Rock, Certified Myofascial Release.

  • American Massage Therapy Association (AMTA) membership
  • Massage & Bodywork Licensing Exam (MBLEx)
  • National Certification Board for Therapeutic Massage and Bodywork (NCBTMB)

Timeline

Truck Driver

Werner Enterprises
10.2023 - 12.2023

Amazon DSP Driver

Yess Logistic LLC
02.2023 - 06.2023

Casual Package Driver

United Parcel Service, UPS
10.2022 - 01.2023

Licensed Massage Therapist

Whole Family Direct Care, LLC
12.2015 - 05.2018

Registered Medical Assistant

Whole Family Medical Care
08.2013 - 05.2018

Registered Medical Assistant

Ohio Pain Center
03.2013 - 07.2013

Registered Medical Assistant

Toledo Clinic Cancer Centers
05.2008 - 06.2010

Toledo Medical Center
03.2006 - 01.2000

Early Childhood Education Psychology

Owens Community College

Diploma - Medical assisting

Professional Skills Institute

Associate Degree - Early Childhood Education & Administration

Davis College

Some College (No Degree) - CDL-A

Road Master Driving School

Diploma - Massage Therapy

Orion Institute
Mary Frances Elder