Have a passion for helping others, customer service comes naturally as I enjoy working with people and making sure the customer is satisfied. A team player who works well in groups, motivated in problem-solving to contribute to company growth.
Overview
22
22
years of professional experience
Work History
Home Care Provider
IHSS In Home Support Services
American Canyon, California
02.2017 - Current
Assisted elderly clients with daily activities such as bathing, dressing, and grooming.
Responded promptly to emergencies involving clients.
Ensured timely transportation for medical appointments and various errands.
Managed client's schedule of doctor's appointments and therapies.
Monitored medication administration, personal hygiene, and the performance of daily living activities.
Developed and executed nutritious meal schedules in adherence to recommended nutrition standards.
Field Representative
Rosalina Vitug
American Canyon, California
05.2023 - 05.2024
Conducted routine checks on properties to identify any necessary repairs or maintenance.
Handled the preparation and management of checks for the landlord.
Scheduled appointments for clients according to their availability.
Answered incoming calls, took messages, and transferred calls to appropriate personnel.
Optician
bayside family optometry
Vallejo, California
07.2002 - 10.2008
Assisted patients and customers with the choice of frames to best fit budgetary requirements and style preferences.
Telephoned appointment holders the day before to confirm times, contacted no-shows, obtained insurance pre-authorization, and notified patients upon eyewear availability.
Inspected completed eyeglasses to ensure accuracy before releasing them to patients.
Adjusted eyewear for proper fit and comfort level.
Repaired broken frames using specialty tools and equipment.