Industrious administrative team member with proven organizational, time management and multitasking abilities. Consistently seeks ways to increase office efficiency and boost team productivity with exceptional clerical support. Skillfully manages records and financial processes. Works with integrity and accountability
Overview
20
20
years of professional experience
Work History
Substitute Teacher
Kelly Educational Staffing
Reading, PA
03.2024 - Current
Provided instruction and guidance to students in the absence of a regular teacher.
Assisted with classroom management issues when needed.
Implemented school policies and procedures in the classroom.
Supported special needs students by providing individual instruction as needed.
Promoted a safe and secure atmosphere within the classroom setting.
Administered tests and assessments according to school guidelines.
Life Insurance Agent
Symmetry Financial
READING, PA
03.2023 - Current
Assisted customers in selecting the right life insurance coverage for their needs.
Provided personalized service to clients by phone, email, or in-person meetings.
Educated clients on various types of life insurance policies available in the market.
Prepared quotes for prospective customers based on their individual needs.
Participated in team meetings to discuss strategies for increasing sales performance.
Senior Loan Processor
Paramount Residential Mortgage Group
READING, PA
10.2020 - 03.2023
Composed letters, memos, reports, emails, presentations and other written correspondence.
Managed database systems containing customer contact information.
Proficient in advanced technology used to communicate with clients, prepare reports and various types of documents, and analyze data.
Created and completed loan submission packages by reconciling income, appraised value, credit history and ensuring information contains no discrepancies.
Communicated with customers in person and via telephone to answer questions, process transactions and resolve issues.
Collaborated with team members from a remote office with minimal managerial oversight.