Mary Grace Hurd
Lakewood,CA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
25
25
years of professional experience
Work History
Blackjack Dealer
The Gardens Casino
05.2015 - Current
- Dealt cards and winnings to customers.
- Inspected, shuffled and delivered cards to guests in play at gaming table.
- Promoted VIP cards and packages to returning customers and new ones.
- Handled Number cash out and buy in transactions each night
- Communicated with winners and losers about processes.
- Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
- Learned and followed company procedures to maintain consistency and standards.
- Kept gaming areas clean and organized to maintain safe and secure environment.
- Managed chips and money transactions with attention to detail to prevent fraud.
- Inspected table games and equipment to confirm proper function.
- Enforced game rules to maintain fair paly and avoid disputes.
- Adhered to all gaming regulations and procedures to maintain legal and ethical operation.
- Monitored players behavior, taking appropriate action against rule violations.
Food Service Worker
Hawaiian Gardens Casino
06.2003 - 05.2015
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Learned other teammates' work tasks to train as backup.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Greeted customers at counter to fulfill requests and answer questions.
- Utilized POS system to receive and process food and beverage orders.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
Administrative Assistant
Puzzles Enterprises
01.2001 - 06.2003
- Executed record filing system to improve document organization and management.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Scheduled office meetings and client appointments for staff teams.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Drafted correspondence and other documents for CEO and department heads in company's voice.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
- Created and maintained databases to track and record customer data.
- Liaised between clients and vendors and maintained effective lines of communication.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Marketing Assistant
Little Caesars Pizza
08.1998 - 10.2000
- Proofread marketing collateral ahead of printing to eliminate errors.
- Worked closely with product development teams to create and maintain marketing materials for sales presentations and client meetings.
- Compiled product, market, and customer data to generate informed sales and profit projections.
- Contributed to weekly team meetings, brainstorming sessions and staff appraisals.
- Maintained documentation, detailing assignments, in-progress work and completed project milestones.
- Compiled product and customer data to generate informed profit projections.
- Created customized marketing materials to increase product awareness.
- Conducted primary and secondary research to better understand customer needs and behaviors.
- Created and distributed surveys for data collection and analysis.
- Managed campaigns for various clients that consistently exceeded sales goals.
Education
Medical Coding - Medical Coding Specialist
KHIM Academy
Carson, CA03.2022
Hotel And Restuarant Management - Business Management
Siena College, Q.C., Philippines
Quezon City05.1998
Skills
- Dependable and Responsible
- Planning and Coordination
- Interpersonal Communication
- Training and Development
Timeline
Blackjack Dealer
The Gardens Casino
05.2015 - Current
Food Service Worker
Hawaiian Gardens Casino
06.2003 - 05.2015
Administrative Assistant
Puzzles Enterprises
01.2001 - 06.2003
Marketing Assistant
Little Caesars Pizza
08.1998 - 10.2000
Medical Coding - Medical Coding Specialist
KHIM Academy
Hotel And Restuarant Management - Business Management
Siena College, Q.C., Philippines
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