Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

Mary Grace Miller

Wexford,PA

Summary

Motivated student eager to apply academic knowledge to real-world experiences, with a strong willingness to learn and contribute. Proficient in customer service skills and working in fast-paced environments. Ready to bring fresh perspectives, and a strong work ethic, to any team. Currently working on a bachelor's degree in Intelligence and National Security at Point Park University, with a minor in Criminal Justice.

Overview

7
7
years of professional experience

Work History

CriminalAnalyst Intern

District Attorney of Allegheny County
Dormont, Pennsylvania
02.2026 - Current
  • Assess and plan the collection and analysis of information.
  • Gathers and assembles raw data from law enforcement databases and agencies.
  • Maintains databases, spreadsheets, and word processing to analyze and present data.
  • Analyzes activities and individuals relating to general and organized crime, narcotics trafficking, gangs, and domestic threats.
  • Completes rendering of video and audio files for court.
  • Uses open-source information, such as social media and the web, to gather information on specific people or groups.

Hostess/ Curbside

Primanti Brothers
09.2023 - Current
  • Greeted and welcomed guests with a warm and friendly demeanor, providing a positive first impression
  • Collaborated with servers and kitchen staff to ensure smooth communication between front-of-house and back-of-house operations
  • Provided efficient and friendly service to take-out customers and accurate order fulfillment
  • Managed a high volume of take-out orders during peak hours, maintaining a fast paced and organized workflow
  • Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments.

Team Lead

Panera Bread
08.2021 - 08.2023
  • Trained new employees at multiple stations
  • Managed cash register, accurately processing customer orders and handling transactions
  • Preformed opening and closing tasks effectively to help prepare for a successful shift.
  • Prepared and cooked a variety of dishes including breakfast items, soups, salads, sandwiches, and bakery items.

Sales Associate

Healthy Pet
12.2019 - 03.2020

• Provided exceptional customer service by assisting customers with their pet-related needs and inquiries

• Maintained a clean and organized store environment, providing comfort and safety of customers

• Assisted in receiving and stocking inventory, ensuring products are readily available for customers

• Educated customers on various pet care products, including food, toys, grooming supplies, and accessories

• Collaborated with team members to create visually appealing displays that showcased different pet products.

Sales Associate

A.T. Merhaut
10.2018 - 11.2019

• Operated cash register accurately, handling cash, credit card, and mobile payment transactions

• Maintained clean and organized checkout areas to guarantee efficient operations

• Assisted customers with product selection, providing detailed information about features, benefits, and pricing

• Assisted in visual merchandising efforts by arranging displays according to brand guidelines for maximum impact of sales

Education

Bachelor of Science - Intelligence And National Security

Point Park University
Pittsburgh, PA
12-2026

High School Diploma -

North Allegheny Senior High
Wexford, PA
06-2021

Some College (No Degree) - Criminal Justice

Community College of Allegheny County
Pittsburgh, PA

Skills

  • Research skills
  • Information gathering
  • Attention to detail
  • Report writing
  • Critical thinking
  • Customer service
  • Communication skills
  • Microsoft proficiency
  • Time management
  • Google Earth
  • Ancestrycom

Languages

Spanish
Limited

Affiliations

Researching ancestors using ancestry.com

Timeline

CriminalAnalyst Intern

District Attorney of Allegheny County
02.2026 - Current

Hostess/ Curbside

Primanti Brothers
09.2023 - Current

Team Lead

Panera Bread
08.2021 - 08.2023

Sales Associate

Healthy Pet
12.2019 - 03.2020

Sales Associate

A.T. Merhaut
10.2018 - 11.2019

Bachelor of Science - Intelligence And National Security

Point Park University

High School Diploma -

North Allegheny Senior High

Some College (No Degree) - Criminal Justice

Community College of Allegheny County
Mary Grace Miller