Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Mary Harmon Smith-Coppola

Mary Harmon Smith-Coppola

Taylors,SC

Summary

I am a hardworking mom of (3) boys! I have always loved kids! I would have a football team if we could afford it!! I love to celebrate- no matter the occasion! There is NOTHING too small to celebrate!! Fall is my favorite! My FAITH comes first in all I do! I love my family and college football! Oh also SPARKLES!!!

Overview

11
11
years of professional experience
1
1
Certification

Work History

Early Childhood Educator

YMCA
Greenville, South Carolina
02.2022 - 10.2022
  • Maintained and fostered positive and constructive interactions with staff, families and children.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Implemented developmentally and culturally appropriate curriculum for children, creating positive and safe classroom environments.
  • Applied play-based strategies to provide diverse approaches to learning.
  • Gave one-on-one attention to children while maintaining overall focus on entire group.
  • Promoted physical, academic and social development by implementing diverse classroom and outside activities.
  • Educated students in foundational concepts such as shapes, numbers and letters.
  • Promoted sensory development by providing access to different textures.
  • Communicated with parents and other staff about student progress.
  • Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
  • Allowed for ample outdoor discovery time in schedule each day.

Early Childhood Educator

Creative Kids, CDC
Greenville, SC
06.2021 - 02.2022
  • Maintained and fostered positive and constructive interactions with staff, families and children.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Implemented developmentally and culturally appropriate curriculum for children, creating positive and safe classroom environments.
  • Applied play-based strategies to provide diverse approaches to learning.
  • Educated students in foundational concepts such as shapes, numbers and letters.
  • Enhanced sensory and perceptual-motor skills, language, cognition and memory development, by employing both traditional and modern educational strategies and techniques.
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
  • Allowed for ample outdoor discovery time in schedule each day.

CSR/Inside Sales Representative

Inmark Packaging
Greenville, South Carolina
03.2017 - 06.2021
  • Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
  • Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
  • Computed total costs and profit requirements for customer sales to provide accurate pricing.
  • Informed customers of sales and promotions to build customer base, boost traffic and increase customer loyalty.
  • Delivered superior customer service to retain existing customers and attract future customers.
  • Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
  • Exceeded call monitoring expectations through accurate reporting and processing.
  • Communicated client satisfaction trends and product usage to marketing, sales and product development groups.

Call Center Operator

Macon Solutions
Mauldin, South Carolina
07.2016 - 12.2017
  • Responded to customer requests for products, services and company information.
  • Received multiple positive reviews acknowledging dedication to excellent customer service.
  • Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Assisted [Number] customers in average [Timeframe] by answering questions, responding to inquiries and handling telephone requests.

Billing Specialist

Pro Trucking, LLC
Taylors, South Carolina
05.2012 - 07.2016
  • Identified, researched and resolved billing variances to maintain system accuracy and currency.
  • Generated and submitted invoices based upon established accounts receivable schedules and terms.
  • Applied more than (3) payments per week
  • Executed billing tasks and recorded information in company databases.
  • Used data entry skills to accurately document and input statements.
  • Managed invoicing and payment processing operations.
  • Kept vendor files accurate and up-to-date to expedite payment processing.

Education

Associate of Business Administration - Business

Virginia College - Birmingham
Spartanburg, SC
05.2014

Skills

  • Arts and Crafts
  • Collaborative and Team-Oriented
  • Creating a Safe Learning Environment
  • Class Reading
  • Imaginative Play Promotion
  • Educational Games
  • Meal and Snack Service
  • Child CPR and First Aid

Certification

  • Certified- Child and Adult CPR

Timeline

Early Childhood Educator

YMCA
02.2022 - 10.2022

Early Childhood Educator

Creative Kids, CDC
06.2021 - 02.2022

CSR/Inside Sales Representative

Inmark Packaging
03.2017 - 06.2021

Call Center Operator

Macon Solutions
07.2016 - 12.2017

Billing Specialist

Pro Trucking, LLC
05.2012 - 07.2016

Associate of Business Administration - Business

Virginia College - Birmingham

Similar Profiles

CREATE PROFILE
Mary Harmon Smith-Coppola