Mary Helen Antoniou

* Cooking, breakfast, and Lunch, Dinner, Snacks,

* Sweeping the floor

* Mopping, Dusting

* Cleaning the bathrooms and changed bedding

* Help getting them dressed

* Games, puzzles, coloring,

* Drove them to the Dentist.

* Took them out for coffee and dessert.

* Took them to church

• Prepared orders for shipment by picking, packing, and labeling merchandise.
• Worked safely around moving machinery.
• Collaborated with team members to achieve daily targets and complete tasks efficiently.
• Performed inventory control, such as counting, and stocking merchandise.
• Training New Hires
• Receiving

* I worked days at Amazon and I took care of my

Mom and made her breakfast and got her lunch ready before

I left to work and then made her dinner and she would

would watch tv and then I would take her upstairs to get

her pajamas on and got to bed early. She got to the point

where I had to work for from home. She passed in May 2021

• Prepared orders for shipment by picking, packing, and labeling merchandise.
• Worked safely around moving machinery.
• Collaborated with team members to achieve daily targets and complete tasks efficiently.
• Performed inventory control, such as counting, and stocking merchandise.
• Assembled orders and packed items for shipment, conveying orders to shipping personnel
• Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
• Assisted in training new hires, sharing best practices and providing support for their integration into the team.
• Enhanced customer satisfaction through timely shipment of orders, ensuring proper packaging and labeling.
• Completed regular cycle counts to maintain accurate inventory records.
• Maintained clean, orderly work environment free of hazards.
• Shipped material and performed boxing, packing, labeling, and preparation of related documents.
• Helped train new employees in safe practices and warehouse procedures.

• Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.
• Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Answered constant flow of customer calls with minimal wait times.
• Responded to customer requests for products, services, and company information.
• Developed strong relationships with clients by understanding their needs and preferences, fostering long-term loyalty.
• Enhanced customer satisfaction by promptly addressing inquiries and resolving issues efficiently.
• Upheld strict adherence to company policies and procedures while providing exceptional service experiences for each client interaction.
• Delivered outstanding problem-solving skills in addressing recurring issues that resulted in improved operational efficiency.
• Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
• Promptly responded to inquiries and requests from prospective customers.
• Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.