Maryi Silva
Miramar
Summary
Results-driven professional provides customers with tailored solutions to meet needs. Successfully establishes relationships with customers and delivers quality service. Agile individual with excellent communication and customer service skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Licensed Health Insurance Agent
Orange Insurance Broker
10.2022 - Current
- Performed needs analysis to obtain information required to make appropriate health insurance product recommendations.
- Answered inbound calls from existing and future policyholders to answer inquiries and discuss insurance options.
- Used [Software] to process benefit transactions.
- Adhered to health and prescription insurance products, delivery systems and claims systems.
- Verified insurance coverage by telephone and online to guarantee proper reimbursement of benefits and estimate patients' financial responsibilities.
- Developed sales leads from direct referrals, networking and targeted marketing campaigns.
- Reported policy changes and company conditions affecting customer satisfaction.
- Educated clients on insurance policies and procedures.
- Generated leads through cold-calling, networking and other outreach methods.
- Finalized sales and collected necessary deposits.
- Created sources for continuous client referrals within community and with businesses using extensive networking skills.
Real Estate Agent
The Valenzuela Real Estate Group
09.2020 - Current
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Communicated with clients to understand property needs and preferences.
- Maintained connections with clients to encourage repeat business and referrals.
- Presented purchase offers to sellers for consideration.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
- Advertised client properties through websites, social media, and real estate guides.
- Reviewed market research data and changed sales plans accordingly.
- Developed and implemented strategic marketing plans to increase potential for selling properties and generate more leads.
- Educated clients looking to sell or buy on current market conditions, legal requirements, pricing, and mortgages.
- Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
- Coordinated appointments to show tenants and buyers prospective homes.
- Prepared and presented contracts and other legal documents to clients.
- Conducted weekly open houses and provided feedback to sellers on potential buyers.
- Developed new business and managed new and existing clients.
- Followed-up escrow process, coordinated contingency removal of property inspection and maintained timely closing of escrow.
- Collaborated with mortgage companies to accurately determine loan and mortgage options for clients.
- Developed and implemented marketing strategies to maximize sales and attract new clients.
Education
BBA - Industrial Engineering
06.2026
Management Skill For Effective Leadership
06.2024
Associate of Arts - Mass Communications And Journalism
06.2003
Skills
- Customer Service and Assistance
- Management of CRM software(Salesforce,HubSpot)
- Ability to lead and motivate teams
- Diagnostics Skill
- Claims Assessments
- Operational Efficiency
- Strategic Initiatives
- Health Insurance Sales
- Cold Calling
- Prospect Relationship Development
- Insurance Eligibility
- Requirements Reviews
- Form Completion and Submission
- Update Records
- Effective communication and interpersonal skills
- Exceptional customer service
- Commitment to ethics and confidentiality
- Organization and time management
- Problem solving and adaptability
Timeline
Licensed Health Insurance Agent - Orange Insurance Broker
10.2022 - Current
Real Estate Agent - The Valenzuela Real Estate Group
09.2020 - Current
Autonoma De Occidente University - BBA, Industrial Engineering
Autonoma De Mexico University - UNAM - , Management Skill For Effective Leadership
National Telecommunications Institute - Associate of Arts, Mass Communications And Journalism
Similar Profiles
Elida Macedo RodriguezElida Macedo Rodriguez
Insurance Agent at Orange Insurance BrokerInsurance Agent at Orange Insurance Broker
Christine CouplandChristine Coupland
Office Manager/Inter Office Liaise at Parklane Insurance Brokers/My Insurance BrokerOffice Manager/Inter Office Liaise at Parklane Insurance Brokers/My Insurance Broker
Hayley ClucasHayley Clucas
Marketing Director at Caspian Insurance - Insurance BrokerMarketing Director at Caspian Insurance - Insurance Broker
Crystal OkpoyoCrystal Okpoyo
RIS Systems Analyst at ABC Medical ImagingRIS Systems Analyst at ABC Medical Imaging
Adrian MendozaAdrian Mendoza
Operations Business Insight Director at Unimed Maritime SolutionsOperations Business Insight Director at Unimed Maritime Solutions