Mary J Brown
Dickinson,TX
Summary
Experienced professional adept at developing and monitoring Family Service Plans, identifying problems, and making referrals to community resources. Proven track record of raising consumers' level of functionality by effectively coordinating and linking them to vital community resources. Skilled in determining client needs, providing support resources, and collaborating with clients and multidisciplinary teams. Known for reliability, dependability, and unwavering integrity. Motivational leader who inspires others to achieve objectives while constantly seeking improvements and corrective actions. Highly motivated and capable of developing and implementing successful plans of action to address individual needs. Possesses exceptional problem-solving skills to overcome barriers. Committed to making a positive impact on individuals and families. Seeking a full-time position that offers professional challenges where interpersonal skills, excellent time management, and problem-solving abilities can be utilized. Organized, dependable, and capable of managing multiple priorities with a positive attitude. Willing to take on additional responsibilities to meet team goals.
Overview
20
20
years of professional experience
Work History
Assistant Residential Manager
Moody Neuro
02.2024 - 08.2024
- Managed staff of CNA's and CMA's. Conducted interviews and manage PRN staff.
- Attended all patient staffings weekly. Assisted in the day-day operations of facility, including managing residential care, facility safety and supply management.
- Built positive relationships with residents and their families, addressing concerns, and resolving conflicts. Assisted with hiring, training, scheduling, and evaluating staff. Provided direct resident care as needed, including personal care, overseeing medication management, and activities of daily living.
- Collaborated with Treatment Team staff to ensure residents receive appropriate therapy and achieve optimal outcomes. Effectively communicated with staff, residents, families and treatment team staff.
- Managed, scheduled and determined workload for 42 bed licensed Assisted Living facility specializing with Traumatic Brain Injury patients.
Program Manager
The Children's Center, Inc.
11.2021 - 04.2023
- 42 bed shelter, Managed Program budgets, supervise staff to insure all program requirements are being met
- Provided leadership and oversight in residential living program
- Ensured staff remains up to date and compliant with all compliance guidelines
- Managed kitchen staff to ensure all clients have balanced meals as directed
- Maintained monthly reports to stakeholders
- Supervised weekly staffing of clients’ needs and concerns
- Met with Stakeholders to ensure programs remain compliant
- Coordinated and distributed all charitable donations
- Attended monthly Homeless Coalition Meetings
- Team lead for annual PIT, Point in Time Count
- Managed grievances between clients and/or client/staff members to facilitate positive outcomes.
Residential Case Manager/Children Services Coordinator
Bay Area Turning Point
10.2018 - 11.2021
- Provided crisis intervention assistance to residents and prospective residents
- Conducted long-term case management with shelter residents to include goal setting regarding recovery, education job training, Knowledgeable of community resources
- Attended networking meetings monthly at United Way Service Center
- Maintained records of all casework activities
- Served as advocate on-call for Residential and Non-Residential assistance
- Oversaw documentation and maintenance of resident files
- Served as agency expert on Human Trafficking
- Complete grants reports
- Knowledge of grant objectives and goals
- Ensured each new resident has completed case management within 72 hours of intake and entry into shelter followed up with minimum of once weekly thereafter to facilitate goal setting and safety planning
- Conducted case management with residents who have transitioned into long-term programs or private settings
- Assisted with providing shelter and hotline coverage
- Planed and implemented educational and personal growth-oriented programs for shelter residents
- Participated in Agency fundraisers, community awareness and speaking activities
- Demonstrated leadership, communication, and problem-solving skills in manner which encourages and empowers residents to seek remedies for positive changes
- Communicate agency updates, policy and procedures and other information on regular basis through regularly scheduled departmental and one to one meeting
- Plans and facilitates children’s programs by coordinating educational and recreational opportunities for children and youth; maintain schedule of events; makes appropriate and timely referrals to Parent Educator
- Encourages children’s participation by initiating and demonstrating interactive activities
- Prepares and orients children and families to program by providing information regarding impact of domestic violence, minimizing psychological trauma, helping children and families to maintain normal routines
- Acts as liaison between school district and clients attending schools to ensure district compliance with McKinney-Vento Act, providing educational advocacy regarding special education services and addressing behavioral issues with children, provide transportation for children to school, field trips, etc
- Ensure that childcare facility is clean, organized, and well maintained and is safe environment
- Keep abreast of developmentally appropriate practices and childcare standards and implement as appropriate
Case Manager
Gulf Coast Center
04.2013 - 12.2017
- Counsel clients in individual or group sessions to assist them in dealing with substance abuse, mental or physical illness, poverty, unemployment, or physical abuse
- Interview clients, review records, conduct assessments, or confer with other professionals to evaluate mental or physical condition of clients or patients
- Collaborate with counselors, physicians, or nurses to plan or coordinate treatment, drawing on social work experience and patient needs
- Monitor, evaluate, and record client progress with respect to treatment goals
- Modify treatment plans according to changes in client status
- Supervise or direct other workers who provide services to clients or patients.
Case Manager
Salvation Army
03.2011 - 04.2013
- Interview clients, review records, conduct assessments, or confer with other professionals to evaluate mental or physical condition of clients or patients
- Monitor, evaluate, and record client progress with respect to treatment goals
- Refer patient, client, or family to community resources for housing or treatment to assist in recovery from mental or physical illness, following through to ensure service efficacy.
Case Manager
Community Action Partnership
05.2004 - 12.2010
- Monitor, evaluate, and record client progress with respect to treatment goals
- Refer patient, client, or family to community resources for housing or treatment to assist in recovery from mental or physical illness, following through to ensure service efficacy
- Modify treatment plans according to changes in client status
- Develop or advise on social policy or assist in community development.
Skills
- INTERVIEWING (10 years)
- PROBLEM SOLVING (10 years)
- TIME MANAGEMENT (10 years)
- TRAINING (3 years)
- Mental Health
- Documentation
- Microsoft Office
- Case Management
- Crisis Intervention
- Group Therapy
- Motivational Interviewing
- Social Work
- Crisis Management
- Intake Experience
- Conflict Management
- Program Development
Trainingdate
05/01/23
Training
Management & leadership skills: Impact & influence — Proficient
Timeline
Assistant Residential Manager
Moody Neuro
02.2024 - 08.2024
Program Manager
The Children's Center, Inc.
11.2021 - 04.2023
Residential Case Manager/Children Services Coordinator
Bay Area Turning Point
10.2018 - 11.2021
Case Manager
Gulf Coast Center
04.2013 - 12.2017
Case Manager
Salvation Army
03.2011 - 04.2013
Case Manager
Community Action Partnership
05.2004 - 12.2010
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