Mary Jacky Mothe Epse Essiane
Virtual Administrative Assistant
Washington,DC
Summary
Organized and independable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Ability to handle multiple projects simultaneously with high degree of accuracy.
Overview
8
8
years of professional experience
1
1
year of post-secondary education
1
1
Language
Work History
Administrative Support Staff Member
Ministry Of Public Services And Administrative Ref
Yaoundé, Cameroo
11.2020 - 07.2023
- Kept precise records through document tracking and filing.
- Coordinated with staff to compile briefing materials prior to meetings.
- Served as liaison and handled communications with groups inside and outside agency.
- Assisted in planning committee meetings and other meetings and events.
- Assisted employees with making copies, sending faxes, and filing paperwork.
- Answered telephone and assisted callers by providing information or directing to appropriate employee.
Community Manager and Analyst
Topcom S.A
Yaoundé, Cameroon
08.2019 - 10.2020
- Produced reports about community activities to keep owners, directors and property managers informed.
- Conducted regular inspections to identify needed improvements and maintain highest standards.
- Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments.
Correspondences and Customers Services Manager
Creolink Communication LTD
Yaoundé, Cameroon
11.2015 - 10.2017
- Communicated with managers of other departments to maintain transparency.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Established team priorities, maintained schedules and monitored performance.
Education
Bachelor Of Law - Business And Corporate Law
Université Yaounde 2 - SOA ( Cameroon)
SOA In Cameroon 10.2009 - 09.2010
Skills
Daily operations oversight
Administrative abilities
Marketing and advertising
Client service and support
Staff Management
Telephone assistance
Timeline
Administrative Support Staff Member
Ministry Of Public Services And Administrative Ref
11.2020 - 07.2023
Community Manager and Analyst
Topcom S.A
08.2019 - 10.2020
Correspondences and Customers Services Manager
Creolink Communication LTD
11.2015 - 10.2017
Bachelor Of Law - Business And Corporate Law
Université Yaounde 2 - SOA ( Cameroon)
10.2009 - 09.2010