MaryJaine Morales
Victorville,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Lead Esthetician
PlainJaine Beauty LLC
08.2019 - 07.2024
- Sterilized equipment for patient treatments.
- Analyzed skin condition and made appropriate product recommendations.
- Recommended retail products for at-home use.
- Advised clients on proper home-care regimens.
- Fostered friendly, warm and exceptional customer experience.
- Stocked treatment rooms with proper supplies.
- Carried out product inventory checks, charting and consultations.
- Flexibly worked evenings and weekends to maintain proper spa coverage.
- Performed dermaplaning, chemical peels, microdermabrasion, nano-needling, waxing, body contouring, cupping therapy, and customized facial services.
- Resolved customer complaints and facilitated conflict resolutions.
- Achieved high levels of client retention by focusing on building rapport with each individual during appointments.
Cocktail Waitress
Solitaire Holdings LLC
07.2018 - 07.2022
- Served alcoholic and non-alcoholic beverages in bar environment.
- Greeted new customers, discussed specials and took drink orders.
- Built solid rapport with many frequent patrons to cultivate guest loyalty.
- Assisted with bartending duties during high-volume shifts.
- Determined customer preferences to suggest appropriate cocktails and increase sales.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Education
Licensed Esthetician - Skin Care
Salon Success Academy
Redlands, CA06.2019
High School Diploma -
Silverado High School
05.2013
Skills
- Therapeutic Massage Techniques
- Outstanding Client Care
- Conflict Resolution
- Maintaining Clean Work Areas
- Spa Retail Sales
- Personalized Skin Care Regimens
- Advanced Facials
- Skin Tightening Techniques
- Skin Analysis
- Body Contouring
- Acne treatment knowledge
- Anti-aging treatments
- Appointment Scheduling
- Spa management experience
- Sales and Upselling
- Chemical peel proficiency
- Waxing specialist
Timeline
Lead Esthetician
PlainJaine Beauty LLC
08.2019 - 07.2024
Cocktail Waitress
Solitaire Holdings LLC
07.2018 - 07.2022
Licensed Esthetician - Skin Care
Salon Success Academy
High School Diploma -
Silverado High School