Maryjane Courson

-Answer calls and direct to the right departments

- help customers with inquiries pertaining to orders like invoicing, shipment details and other sales info.

-Process daily POS

-Calls suppliers for pricing and availability

-Coordinate with shipping department to ship parts on time.

-Act as a salesperson when sales is out.

-Coordinate with Accounting for customer finance status

-Coordinate with QA and compliance for export/customer file

-Coordinate with supply chain to get better margins

-Called vendors for invoicing discrepancies.

- Collect all forms to pay vendors like their W9 and resale certificates.

- Daily posting of invoicing to pay them on time.

- Balance reconcile Textron accounts.

• Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
• Increased sales through effective product recommendations and upselling techniques.
• Maintained a clean and organized store environment for optimal customer experience.
• Check balance and replenish ATM machines.
• Prepared ledgers and reports end balance daily transactions.
• Process customer daily deposits and withdrawals.