Summary
Overview
Work History
Education
Skills
About Me.
References
Timeline
Generic

Mary Jane Foster

Evans,GA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

36
36
years of professional experience

Work History

Customer Service Representative and Sales

Teleco Augusta - Robert Mullins
10.2001 - 07.2011
  • Delivered superior customer service to retain existing customers and attract future customers.
  • Handled customer inquiries and high volume calls to solve billing and ordering problems, independently resolving 97% of issues.
  • Prepared invoices, reports, financial statements and other documents.
  • Collections.
  • Reconciled orders and payments to coordinate logistics for accounts.
  • Built relationships with customers and community to promote long term business growth.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Set and achieved company defined sales goals.
  • Prepared Business proposals, closed sales, trained companies on use of products.
  • Recorded accurate and efficient records in customer database.
  • Kept detailed records of daily activities through online customer database.

Collections and Sales

Augusta Telephone- Cooper Cliatt
04.1984 - 09.2001
  • Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
  • Negotiated to collect balance in full.
  • Achieved performance goals on consistent basis.
  • Maintained high volume of calls and met demands of busy and productive group.
  • Negotiated re-payment plans by identifying causes of delinquent payments to assist in recovery of debt and meet realistic time frames.
  • Registered information of customers on database, collecting credit history, financial statements and personal details to preserve accurate records.
  • I was also director of sales. Closed over a Million Dollars of sales per year. Working hand in hand from beginning to end with each and every Business that purchased Telephone Equipment.
  • Data entry for all proposals as well as keeping hard copies as backups.

Receptionist and Coordinator

H & R Block Tax Services -Pat
01.1984 - 05.1984
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Monitored front areas so that questions could be promptly addressed.
  • Organized spaces, materials and catering support for internal and client-focused meetings.
  • Worked through Tax Season to help provide support for Tax preparers.

Accounting Clerk

First National Bank And Trust- Louis Beal CFO
06.1975 - 12.1983
  • Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
  • Maintained accurate and complete documentation to facilitate accounting and filing functions.
  • Assisted in review and revision of budgets based on business needs.
  • Bought and Sold Federal Funds for the Federal Reserve.
  • Assisted management with annual expense plans to strategically track income or revenue.
  • Recorded deposits, reconciled monthly bank accounts and tracked expenses.

Education

AIB. American Institute of Bankers. 2-year Course.

Augusta Technical College
Augusta, GA

High School Diploma -

Evans High School
Evans, GA
06.1977

Skills

  • Appointment Scheduling
  • Complaint Resolution
  • Call Management
  • Data Entry
  • Data Collection
  • Multi-Line Phone Talent
  • Record keeping Strengths
  • Sales Expertise
  • Record Preparation
  • Problem-Solving Abilities
  • Office Equipment Proficiency
  • Account Management
  • Professional Telephone Demeanor
  • Administrative Support
  • Customer Relations
  • Team Player

About Me.

Service to others brings me Joy. I had the honor of putting my life on hold for nine years to care for my mother. She battled two types of Cancer and I was blessed to be with her until her last breath. Savings kept me afloat to be able to be her caregiver. I have grieved her loss and taken time to heal. Now It's time to get back to what I've always known since age 15, WORK! Keeping busy, making a difference in each employment opportunity and getting to know others in a work environment helps me thrive.


I'm active, love Scuba Diving, Reading and Traveling the World. Learning new Cultures.

I get along well with others and always have a smile on my face. So I'm told!

References

Pastor Larry Harmon (25 years) (706)495-4765

Lance Poss, Retired Chief Of Public Safety Columbia Cty. (706)726-4673

Lesia Bishop, KAMO GM (706) 836-3547

Lisa Chafin (706)831-2410

Andrew Tisdale, Attorney, (706) 869-1348

Phyllis Cochran (706) 840-0049 Retired Banker

Donna Postell (706) 825-6681


More upon request.

Timeline

Customer Service Representative and Sales

Teleco Augusta - Robert Mullins
10.2001 - 07.2011

Collections and Sales

Augusta Telephone- Cooper Cliatt
04.1984 - 09.2001

Receptionist and Coordinator

H & R Block Tax Services -Pat
01.1984 - 05.1984

Accounting Clerk

First National Bank And Trust- Louis Beal CFO
06.1975 - 12.1983

AIB. American Institute of Bankers. 2-year Course.

Augusta Technical College

High School Diploma -

Evans High School

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Mary Jane Foster