Mary Jane Freeman
McKinney,TX
Summary
Energetic sales associate known for a professional demeanor and reliability. Expertise in customer service and transaction processing, committed to delivering outstanding results and fostering positive customer relationships.
Overview
19
19
years of professional experience
Work History
Sales Associate
White House Black Market
McKinney, Texas
11.2006 - Current
- Assisted customers in selecting and purchasing merchandise.
- Maintained visual merchandising standards to enhance store presentation.
- Processed transactions accurately using point-of-sale systems.
- Collaborated with team members to meet sales goals and objectives.
- Provided product knowledge and styling advice to customers.
- Handled customer inquiries and resolved issues effectively.
- Coordinated inventory management and restocking of merchandise.
- Trained new associates on sales techniques and customer service skills.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Answered incoming telephone calls to provide store, products and services information.
- Built and maintained relationships with peers and upper management to drive team success.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Used technology resources to assist customers in locating and selecting items.
- Upsold additional items based on customer interests and needs.
- Received and displayed product shipments on store retail shelves upon delivery.
- Adhered to company initiatives and achieved established goals.
Education
Bachelor of Arts - Communication Studies
University of North Texas
Denton, TX12-2000
Skills
- Effective communication
- Goal oriented
- Relationship building
- Teamwork and collaboration
- Exceeds sales goals
- Energetic self-starter
- Professional demeanor
- Reliable and punctual
Languages
Spanish
Professional
Affiliations
Certified Zumba Instructor since 2014
Timeline
Sales Associate
White House Black Market
11.2006 - Current
Bachelor of Arts - Communication Studies
University of North Texas