Mary Jane Hanson
San Diego,CA
Summary
Strategic and customer-focused sales professional with over 12 years of experience in the beauty industry, driving market growth, leading top-performing teams, and developing long-lasting client relationships. Proven success in territory development, client education, brand representation, and surpassing sales targets in high-volume environments. Adept at cultivating partnerships, launching products, and leading retail activations across national accounts.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Market Specialist
Glossier
San Diego, United States
05.2024 - Current
- Consistently ranked in the Top 5 to Top 2 globally in company sales performance.
- Elevated Fashion Valley’s store ranking from Top 15 to Top 6 within a couple months through strategic clienteling and sales execution.
- Independently managed scheduling to optimize productivity, store coverage, and customer engagement.
- Planned and executed education visits to drive brand knowledge, team alignment, and sales strategy across key accounts.
- Led a client engagement event series and hosted a Master Class at Fashion Valley, increasing customer loyalty and brand awareness.
Selling Specialist
Make Up For Ever
San Diego, CA
10.2022 - Current
- Lead Artist and Brand Ambassador consistently achieving an average SPH of $200+ at one of the top five highest-volume Sephora.
- Represent Make Up For Ever across top-performing doors, contributing to national ranking within the top 5 U.S. doors for brand sales.
- Deliver expert education and artistry to both clients and Sephora cast members, ensuring elevated product knowledge and usage.
- Drive awareness and conversion through in-store activations, sales events, and new product launches throughout San Diego and surrounding markets.
- Partner cross-brand and cross-functionally to exceed sales targets and support overall store performance.
- Tailor makeup applications to individual features, preferences, and client goals, enhancing customer experience and loyalty.
- Contribute to strategic sales planning and execution to consistently maximize revenue and client engagement.
- Remain current on all product innovations, trends, and competitive offerings to maintain expertise in the beauty category.
Key Holder
Morphe Cosmetics
San Diego, CA
01.2022 - 10.2022
- Oversaw all opening and closing procedures, ensuring full compliance with company policies and operational standards.
- Maintained precise documentation of inventory levels, sales performance, product returns, and team transactions.
- Monitored stock movement to optimize merchandise availability and minimize out-of-stock scenarios.
- Created and adjusted employee schedules based on business needs, traffic patterns, and sales forecasts.
- Led floor moves and ensured merchandising standards were consistently met, with high-demand items prioritized for visibility.
- Trained and supervised team members, fostering a culture of service excellence and supporting ongoing development in product knowledge and sales techniques.
Online Service and Sales Specialist
Estee Lauder Companies
San Diego, CA
10.2020 - 08.2021
- Efficiently managed multiple client interactions simultaneously, demonstrating strong multitasking, prioritization, and time management skills in a high-volume retail environment.
- Excelled in supporting customers with inquiries related to promotions, discontinued items, department transfers, and product recommendations.
- Delivered technical assistance and in-depth product education to enhance the customer experience and support purchasing decisions.
- Maintained accurate documentation of all customer interactions, transactions, and service resolutions.
- Proactively addressed and resolved customer concerns, ensuring timely follow-up and satisfaction.
- Actively participated in team meetings to assess progress toward performance goals and identify areas for improvement.
- Maintained expert-level knowledge of brand offerings, product updates, and service standards to drive daily productivity and meet service benchmarks.
Sales Specialist
Too Faced Cosmetics
San Diego, CA
05.2018 - 10.2020
- Led team initiatives that secured Sephora Otay Ranch’s #1 ranking in color brand by year-end 2019.
- Maintained an average SPH of $250 by delivering customized beauty experiences tailored to each client’s unique preferences and needs.
- Conceptualized and executed high-impact in-store events, aligning with brand strategy and seasonal campaigns to drive traffic and conversion.
- Demonstrated strong awareness of evolving beauty trends, product innovations, and competitor activity to inform client recommendations and boost brand loyalty.
- Trained and mentored new team members on brand standards, client service excellence, and artistry techniques to ensure a cohesive, high-performing sales floor.
Sales & Education Specialist
Kopari Beauty
San Diego, CA
05.2019 - 03.2020
- Maintained a strong SPH of $180 through effective client engagement and personalized product recommendations.
- Provided on-site support for brand events, ensuring seamless execution and elevated client experiences.
- Consistently upsold complementary beauty products to increase transaction value and overall sales revenue.
- Monitored and managed inventory levels to ensure product availability and support replenishment needs.
- Performed targeted facial treatments, including cleansing and exfoliation, to support skincare consultations and product education.
- Collaborated with clients to develop customized skincare regimens tailored to their specific needs and concerns.
Beauty Advisor
Impulse Beauty
National City, CA
12.2016 - 04.2018
- Demonstrated expert makeup application techniques—including eyeshadow, eyeliner, mascara, blush, and lipstick—customized to complement each client’s unique eye shape, face structure, and personal style, enhancing both satisfaction and product efficacy.
- Consistently achieved and exceeded sales goals, earning recognition as a top-ranking sales associate within the store.
- Processed credit card applications efficiently while maintaining compliance with company policies and ensuring a seamless customer experience.
- Conducted proactive follow-ups with clients regarding previous purchases to provide additional product guidance, encourage repeat business, and build long-term relationships.
- Scheduled customers for upcoming beauty events, facilitating minimum purchase requirements to qualify for exclusive gifts and promotions, thereby driving event attendance and sales growth.
Education
Esthetician Program - Cosmetology
San Diego City College
San Diego, CA01-2019
Skills
- Territory Sales & Development
- Relationship Building & Client Retention
- Retail Training & Product Education
- Strategic Product Placement
- Event & Activation Planning
- Sales Forecasting & Reporting
- Fluent in Spanish
- Inventory & Visual Merchandising
Certification
- Certified Esthetician
- PCA Chemical Peels
- Professional Makeup Artist
- Skin Authority Chemical Peels
- Dermalogica Skin Care
Timeline
Market Specialist
Glossier
05.2024 - Current
Selling Specialist
Make Up For Ever
10.2022 - Current
Key Holder
Morphe Cosmetics
01.2022 - 10.2022
Online Service and Sales Specialist
Estee Lauder Companies
10.2020 - 08.2021
Sales & Education Specialist
Kopari Beauty
05.2019 - 03.2020
Sales Specialist
Too Faced Cosmetics
05.2018 - 10.2020
Beauty Advisor
Impulse Beauty
12.2016 - 04.2018
Esthetician Program - Cosmetology
San Diego City College
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